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Hello @miguel.costa,
Thank you for your participation in the forum.
Is the reply below satisfactory in resolving your query?
If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.
Thanks,
-AHS
Hi @miguel.costa,
The error is a result of the servers timing out the request. It likely happens sometimes because the server is able to process the request while other times the load may be higher thus it is reaching the point where the timeout is triggered.
Within the Eikon Data API usage and limits guidelines, it does mention timeouts:
You can also refer to this post as it is similar.