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Question by kunlunyang · Jul 22, 2019 at 09:58 PM · eikon data api

Eikon API Proxy needs authentication after wake up from sleep

Hi,

After I wake up my computer from sleep, Eikon API responds with following error message to my get_timeseries() request. I am using R package to connect to Eikon.

PPXDK00
[1] "Request *************************************"
{"Entity":{"E":["TimeSeries"],"W":{"rics":[["PPXDK00"]],"fields":[["TIMESTAMP"],["CLOSE"]],"interval":["daily"],"startdate":["2019-07-19T00:00:00"],"enddate":["2019-07-22T00:00:00"]}}}"Response *************************************"
[1] "Eikon API Proxy requires authentication."
[1] "Response status *************************************"
[1] 401

I tried to run another eikonapir::set_app_id() but it didn't resolve the issue.

I will need to restart Eikon application to resume using Eikon API. This is time-consuming. Could you please try re-producing this?

Thanks.

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Answer by Alex Putkov. · Jul 22, 2019 at 10:35 PM

This is a known issue. For details see
https://community.developers.refinitiv.com/answers/44083/view.html

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