Screening Online API Request - Fault occurred while processing

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Question by christopher.hodgson · Aug 13, 2019 at 03:28 AM · screening online fault handling screening api

Screening Online API Request - Fault occurred while processing

We are receiving the error "Fault occurred while processing" when trying to make API calls on the Screening Online API.

I've tried contacting Thomson Reuters directly but have yet to receive a reply after two weeks of chasing.

Has anybody seen this error and know what is the cause? Nothing has changed in our processes as far as I'm aware, and previously this error was corrected by Thomson Reuters themselves.

Thanks,

Chris

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Answer 1 · 2020-06-12T16:19:48Z

Answer by SupDev1 · Jun 12, 2020 at 04:19 PM

It means that a your code threw an unchecked exception. Debug your code using try/catch and print the stack when you catch the exception.

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Screening Online API Request - Fault occurred while processing

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