question

Upvotes
christopher.hodgson avatar image
1 ●0 ●0 ●1

Screening Online API Request - Fault occurred while processing

We are receiving the error "Fault occurred while processing" when trying to make API calls on the Screening Online API.

I've tried contacting Thomson Reuters directly but have yet to receive a reply after two weeks of chasing.

Has anybody seen this error and know what is the cause? Nothing has changed in our processes as far as I'm aware, and previously this error was corrected by Thomson Reuters themselves.

Thanks,

Chris

world-checkerrorscreeningscreening-api
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

Upvotes
SupDev1 avatar image
4.1k ●4 ●6 ●11

It means that a your code threw an unchecked exception. Debug your code using try/catch and print the stack when you catch the exception.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.