Screening with exits case ID

Dears,

I have trouble when call API,

Step 1 : Screening with customer NVD_test_abc and return case id
= "6eeffbab-c313-47e6-92b8-1c8e71739177"

Step 2: Rescreening customer NVD_test_abc with case id =
"6eeffbab-c313-47e6-92b8-1c8e71739177" like below

-> Show error

cause:"Case
IDs must be unique within the same client." and
error:"CASE_ID_EXISTS"

{

"groupId":"{{group-id}}",

"caseId":
"6eeffbab-c313-47e6-92b8-1c8e71739177",

"entityType": "INDIVIDUAL",

"providerTypes": [

"WATCHLIST"

],

"name": "NVD_test_abc",

"secondaryFields":[.......

],

"customFields": []

}

Thanks!

Best Answer

  • Prabhjyot
    Prabhjyot LSEG
    Answer ✓

    @duong.nguyen,

    Thank you for your query.

    For rescreening a case, client will have to use the API call
    – “SEQ-screen-async: Screen a case” and would need the case-system-id of the
    saved case.

    Hope this helps.

Answers

  • Dear Prabhjyot.Mandla,

    Do
    you have any API using SYNC instead of ASYNC,

    Note: I know
    how to use the API call “SEQ-screen-async: Screen a case” but we need result
    immediately when API call.

    Thank you for your reply!

  • Hi Nguyen,

    Thank you for your query, please see below, currently WC1 API has 4 Sync POST for your reference.

    image

  • Dear Chris Lee,

    Thanks for your reply, but I mean do you have any API using SYNC instead of ASYNC for re-screening using exist case id like problem above?

    Thanks!

  • Hi Nguyen,

    Thanks for your query, i am afraid re-screening can only be done asynchronously.