Discover Refinitiv
MyRefinitiv Refinitiv Perspectives Careers
Created with Sketch.
All APIs Questions & Answers  Register |  Login
Ask a question
  • Questions
  • Tags
  • Badges
  • Unanswered
Search:
  • Home /
  • Eikon Data APIs /

For a deeper look into our Eikon Data API, look into:

Overview |  Quickstart |  Documentation |  Downloads |  Tutorials |  Articles

avatar image
Question by raptorsun · Sep 08, 2019 at 12:16 PM · eikoneikon-data-apiworkspacepythonworkspace-data-apirefinitiv-dataplatform-eikonsetupms-office

Cannot Install Eikon with Office 2019

People who like this

0 Show 3
Comment
10 |1500 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

avatar image
raptorsun · Sep 08, 2019 at 12:18 PM 0
Share

I have Microsoft Office 2019 Version 1908 64-bit installed on my PC, including Excel, Word, Powerpoint, Onenote. But Eikon installer tell me it need a 64-bit version office to run: "Microsoft Office: Installed: Office 2016 32-bit Click-to-Run, Missing: Office 64-bit". What shall I do to install Eikon on my PC?

avatar image
raptorsun · Sep 08, 2019 at 12:20 PM 0
Share

Here is what Eikon installer told me.

capture.png (25.9 KiB)
avatar image
SupDev1 · Sep 09, 2019 at 02:40 AM 0
Share

https://www.refinitiv.com/en/products/eikon-trading-software/download-eikon#required-supported

Required and supported software for 32-bit and 64-bit:

- Microsoft Office 2010 SP1+ KB2598139, SP2 - Professional Plus

- Microsoft Office 2013 SP1(2) - Professional Plus

- Microsoft Office 365 with Office 2013 – ProPlus and Enterprise E3

- Microsoft Office 2016(3) - Professional Plus

- Microsoft Office 365 with Office 2016(3) – ProPlus and Enterprise E3

2 Replies

  • Sort: 
avatar image
REFINITIV
Best Answer
Answer by chavalit-jintamalit · Sep 08, 2019 at 08:54 PM

Hi @raptorsun

This forum is moderated by developer.

For Eikon Desktop installation issue, please contact Refivitiv helpdesk at this URL.

Comment

People who like this

0 Show 0 · Share
10 |1500 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

avatar image
Answer by GABRIELLE · Dec 11, 2019 at 05:06 AM

I have been facing a similar issue with my office 365. After microsoft office 365 download from the official website when I try to install it shows me error code 3-4 which I did not resolve, and if anyone knows how to solve the issue then suggest to me.



Comment

People who like this

0 Show 0 · Share
10 |1500 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Watch this question

Add to watch list
Add to your watch list to receive emailed updates for this question. Too many emails? Change your settings >
9 People are following this question.

Related Questions

Retrieve Commodity Flows data using Python API

Trying to fetch Close Bid Price for CMO tranche from Python

What other parameters can be used with the statement pertaining to Corporate Actions data such as Stock Splits?

Running Eikon API on a server where Eikon is not installed

How to install and use Python API

  • Copyright
  • Cookie Policy
  • Privacy Statement
  • Terms of Use
  • Anonymous
  • Sign in
  • Create
  • Ask a question
  • Spaces
  • Alpha
  • App Studio
  • Block Chain
  • Bot Platform
  • Connected Risk APIs
  • DSS
  • Data Fusion
  • Data Model Discovery
  • Datastream
  • Eikon COM
  • Eikon Data APIs
  • Electronic Trading
    • Generic FIX
    • Local Bank Node API
    • Trading API
  • Elektron
    • EMA
    • ETA
    • WebSocket API
  • Intelligent Tagging
  • Legal One
  • Messenger Bot
  • Messenger Side by Side
  • ONESOURCE
    • Indirect Tax
  • Open Calais
  • Open PermID
    • Entity Search
  • Org ID
  • PAM
    • PAM - Logging
  • ProView
  • ProView Internal
  • Product Insight
  • Project Tracking
  • RDMS
  • Refinitiv Data Platform
    • Refinitiv Data Platform Libraries
  • Rose's Space
  • Screening
    • Qual-ID API
    • Screening Deployed
    • Screening Online
    • World-Check One
    • World-Check One Zero Footprint
  • Side by Side Integration API
  • TR Knowledge Graph
  • TREP APIs
    • CAT
    • DACS Station
    • Open DACS
    • RFA
    • UPA
  • TREP Infrastructure
  • TRKD
  • TRTH
  • Thomson One Smart
  • Transactions
    • REDI API
  • Velocity Analytics
  • Wealth Management Web Services
  • Workspace SDK
    • Element Framework
    • Grid
  • World-Check Data File
  • 中文论坛
  • Explore
  • Tags
  • Questions
  • Badges