Error code 403 Client Error Your Eikon account is not allowed to run Eikon API Proxy

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Question by ryota · Sep 13, 2019 at 11:59 AM · eikon eikon-data-api workspace python workspace-data-api refinitiv-dataplatform-eikon error-403

Error code 403 Client Error Your Eikon account is not allowed to run Eikon API Proxy

Hello. I'm running a simple get_news_headlines function but got the following error

Error code 403 | Client Error: Your Eikon account is not allowed to run Eikon API Proxy.

My Eikon Variant is Eikon including Datastream for Office. This variant is higher variant than Eikon Core / Eikon for Exchange Pricing which is not allowed to run Eikon API and therefore it should be allowed to run API. Does anyone know if there is any condition (other than variant) to be met to run Eikon API?

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Answer 1 · 2019-09-13T12:08:55Z

REFINITIV

Best Answer

Answer by chavalit-jintamalit · Sep 13, 2019 at 12:08 PM

Hi @ryota

According to this document.

If you are seeing error code 403, please contact your account manager.

ahs.png (46.9 KiB)

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Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Answer 2 · 2019-09-13T12:16:18Z

Answer by ryota · Sep 13, 2019 at 12:16 PM

Thank you for your guidance! very helpful

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Error code 403 Client Error Your Eikon account is not allowed to run Eikon API Proxy

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