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Question by jaime.oliver · Oct 08, 2019 at 09:00 AM · eikon apieikon proxy apimac

eikon API proxy not opening in macOS

I have been using the eikon API proxy for retreiving data using ptyhon API in my mac computer.

Since yesterday I haven't been able to open the proxy. I have tried re-installing it, and clearing the cache, but I have not succeeded yet.

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Answer by chavalit.jintamalit · Oct 10, 2019 at 01:40 PM

I got an update that there was a service interruption but now it has resumed normally.

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Answer by julien.hoarau · Oct 08, 2019 at 01:31 PM

Hi,

Could you please give me more information about your environment:

  • Which version of the Eikon API Proxy are you using ?
  • Which version of MacOS are you using ?
  • When did you update MacOS for the last time ?

Thanks for your answers,

Best regards,

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