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jaime.oliver avatar image
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eikon API proxy not opening in macOS

I have been using the eikon API proxy for retreiving data using ptyhon API in my mac computer.

Since yesterday I haven't been able to open the proxy. I have tried re-installing it, and clearing the cache, but I have not succeeded yet.

eikoneikon-data-apipythonrefinitiv-dataplatform-eikonworkspaceworkspace-data-apimac-os
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moragodkrit.chumsri_1 avatar image   moragodkrit.chumsri_1

@jaime.oliver

Hi,

Thank you for your participation in the forum.

Is the reply below satisfactory in answering your question?

If yes please click the 'Accept' text next to the most appropriate reply. This will guide all community members who have a similar question.

Otherwise please post again offering further insight into your question.

Thanks,

AHS

zoya faberov avatar image   zoya faberov

Hello @jaime.oliver,

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,

-AHS

2 Answers

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chavalit-jintamalit avatar image
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I got an update that there was a service interruption but now it has resumed normally.

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julien.hoarau avatar image
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Hi,

Could you please give me more information about your environment:

  • Which version of the Eikon API Proxy are you using ?
  • Which version of MacOS are you using ?
  • When did you update MacOS for the last time ?

Thanks for your answers,

Best regards,

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