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jaime.oliver avatar image
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eikon API proxy not opening in macOS

I have been using the eikon API proxy for retreiving data using ptyhon API in my mac computer.

Since yesterday I haven't been able to open the proxy. I have tried re-installing it, and clearing the cache, but I have not succeeded yet.

eikoneikon-data-apipythonworkspacerefinitiv-dataplatform-eikonworkspace-data-apimac-os
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chavalit-jintamalit avatar image
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I got an update that there was a service interruption but now it has resumed normally.

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julien.hoarau avatar image
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Hi,

Could you please give me more information about your environment:

  • Which version of the Eikon API Proxy are you using ?
  • Which version of MacOS are you using ?
  • When did you update MacOS for the last time ?

Thanks for your answers,

Best regards,

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