Connection Actively Refused 127.0.0.1:36036

cam.stothard · October 2019

Hello

I'm running Thomson Reuters Eikon 4.0.

When I execute following Python code, I got an exception that says the target machine actively refused it 127.0.0.1:36036.

Please let me know how can I solve this problem.

Thanks

chavalit-jintamalit · October 2019

Hi @cam.stothard

Please try to follow this article on each step to find out what may be the root cause.

cam.stothard · October 2019

Hello

Thank you for your answer.

I followed the instruction and I found a problem.
When I visit http://localhost:9000/ping?all , I can't find "/api" on the response.
And APIPROXY is not listed in log file, too.

SxS.20191018.200212000.p4936.txt

Please tell me what the problem is.
Now I'm using installer downloaded from http://apac1.download.cp.thomsonreuters.com/Packages/EikonInstaller/EikonInstaller.apac1.exe

Thanks

chavalit-jintamalit · October 2019

https://community.developers.refinitiv.com/discussion/comment/50612#Comment_50612

Hi @cam.stothard

Do you know what Eikon variant you are using?

It is possible that you may not have permission to use Eikon Data APIs.

Please contact your account manager.

wasin.w · November 2019

https://community.developers.refinitiv.com/discussion/comment/50612#Comment_50612

Hello @cam.stothard
Does the problem still persist?

robert.fujiwara · January 2021

hi

I am having this same issue . Is anyone able to help with it? The link provided by @chavalit-jintamalit is no longer accessible.

I am trying to use .NET API and have a clean 4.6.1 project with the required dependencies. I installed a fresh version of Eikon yesterday.

The error I get is:

InternalServerError: No connection could be made because the target machine actively refused it 127.0.0.1:36036'

Any assistance would be appreciated.

Connection Actively Refused 127.0.0.1:36036

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Connection Actively Refused 127.0.0.1:36036

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