Connection Actively Refused 127.0.0.1:36036

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Question by cam.stothard · Oct 18, 2019 at 03:43 AM · eikon data api

Connection Actively Refused 127.0.0.1:36036

Hello

I'm running Thomson Reuters Eikon 4.0.

When I execute following Python code, I got an exception that says the target machine actively refused it 127.0.0.1:36036.

Please let me know how can I solve this problem.

Thanks

1571370170317.png (10.7 KiB)

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Answer 1 · 2019-10-18T07:33:25Z

REFINITIV

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Answer by chavalit.jintamalit · Oct 18, 2019 at 07:33 AM

Hi @cam.stothard

Please try to follow this article on each step to find out what may be the root cause.

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Answer 2 · 2019-10-18T12:08:58Z

Answer by cam.stothard · Oct 18, 2019 at 12:08 PM

Hello

Thank you for your answer.

I followed the instruction and I found a problem.
When I visit http://localhost:9000/ping?all , I can't find "/api" on the response.
And APIPROXY is not listed in log file, too.

SxS.20191018.200212000.p4936.txt

Please tell me what the problem is.
Now I'm using installer downloaded from http://apac1.download.cp.thomsonreuters.com/Packages/EikonInstaller/EikonInstaller.apac1.exe

Thanks

sxs20191018200212000p4936.txt (3.5 KiB)

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chavalit.jintamalit ♦♦ · Oct 18, 2019 at 04:40 PM 0

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Hi @cam.stothard

Do you know what Eikon variant you are using?

It is possible that you may not have permission to use Eikon Data APIs.

Please contact your account manager.

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wasin.waeosri ♦♦ · Nov 04, 2019 at 04:29 AM 0

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Hello @cam.stothard
Does the problem still persist?

Answer 3 · 2021-01-07T08:28:42Z

Answer by robert.fujiwara · Jan 07 at 08:28 AM

hi

I am having this same issue . Is anyone able to help with it? The link provided by @chavalit.jintamalit is no longer accessible.

I am trying to use .NET API and have a clean 4.6.1 project with the required dependencies. I installed a fresh version of Eikon yesterday.

The error I get is:

InternalServerError: No connection could be made because the target machine actively refused it 127.0.0.1:36036'

Any assistance would be appreciated.

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Connection Actively Refused 127.0.0.1:36036

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