Hello @gmcintyre
Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?
If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.
Thanks,
AHS
Hello @gmcintyre,
We were unable to reach you, and for the lack of response, are unable to provide any insight into this matter.
Closing the question
Hello @gmcintyre
Does the problem still persist in your environment? If so, I suggest you submit a "Thomson Reuters Elektron Real-Time" product ticket via https://my.refinitiv.com/ web site to let the Elektron team help you verify the feed.