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trying to acces Elektron API via python for realtime data

the code i'm running on python is :


import refinitiv.dataplatform as rdp
import pandas as pd

global session
global pricing
global streaming_price
global all_rows_realtime

# 982fe27de05a4ef780a944e67967a470f72338cc
# 4f3a9d30bd02431098678865b31809a89c362153

session = rdp.open_platform_session(
'4f3a9d30bd02431098678865b31809a89c36215',
rdp.GrantPassword(
'x.x@refinitiv.com',
'xxxxxx'
)
)


print(session)


streaming_prices = rdp.StreamingPrices(
universe = ['EUR='],
fields = ['CF_BID'],
on_update = lambda streaming_price, instrument_name, fields :
print("Update received for {}: {}".format(instrument_name, fields))
)

df = streaming_prices.get_snapshot()
print(df)

streaming_prices.open()




Output is :


2019-12-27 13:26:29,078 P[36232] [Thread-17 24556] [Error 400 - access_denied] iPlanet session has been expired.

2019-12-27 13:26:29,078 P[36232] [Thread-17 24556] [Error 400 - access_denied] iPlanet session has been expired.
2019-12-27 13:27:09,432 P[36232] [Thread-9 32708] [Error 400 - access_denied] Refresh token does not exist.
2019-12-27 13:27:40,212 P[36232] [Thread-10 18244] [Error 400 - access_denied] Refresh token does not exist.
2019-12-27 13:28:04,967 P[36232] [Thread-11 4208] [Error 400 - access_denied] Refresh token does not exist.
2019-12-27 13:29:32,052 P[36232] [Thread-13 33972] [Error 400 - access_denied] Refresh token does not exist.
2019-12-27 13:29:51,392 P[36232] [Thread-14 9988] [Error 400 - access_denied] Refresh token does not exist.
2019-12-27 13:29:54,554 P[36232] [Thread-12 36664] [Error 400 - access_denied] Refresh token does not exist.
2019-12-27 13:30:00,300 P[36232] [Thread-8 34124] [Error 400 - access_denied] Refresh token does not exist.
2019-12-27 13:30:34,370 P[36232] [Thread-15 36644] [Error 400 - access_denied] Refresh token does not exist.
2019-12-27 13:30:44,013 P[36232] [Thread-16 31736] [Error 400 - access_denied] Refresh token does not exist.
2019-12-27 13:30:59,675 P[36232] [Thread-17 24556] [Error 400 - access_denied] Refresh token does not exist.

eikoneikon-data-apipythonworkspacerefinitiv-dataplatform-eikonworkspace-data-apitick-history-rest-api
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1 Answer

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Hi,

The error is received at 2019-12-27 13:26:29.
Could you precise how long the script ran before ?

The error message "[Error 400 - access_denied] iPlanet session has been expired." means that after starting your script, another script or application requested a new platform session with you login/password.

Then, when your script's session tries to keep its token available (by requesting a refresh token for the current session), the platform return a Error 400 with "iPlanet session has been expired."


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