Delay of more than 1.5 minutes to request the quotes at TRKD API. curl --location --request POST ...

Delay of more than 1.5 minutes to request the quotes at TRKD API. curl --location --request POST 'http://api.trkd.thomsonreuters.com/api/Quotes/Quotes.svc/REST/Quotes_1/RetrieveItem_3' \

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Accepted answers

wasin.w

Hello @jasmin.ihap

The given JSON request message is broken, so I have tried this request request.txt (based on your request). I cannot replicate the issue in my environment.

I found that TRKD support team is investigating this issue. You can follow up the case process with them directly.

All comments

wasin.w

Hello @jasmin.ihap

Could you please share your JSON request message and a list of RICs that you subscribe?

Can you replicate the issue on demand?

zoya faberov

Hello @jasmin.ihap,

We are unable to try to answer your question without the details requested by @wasin.w

Kindly provide the request message, or let us know if the question has been answered offline and is not relevant to you anymore?

jasmin.ihap

@wasin.w @zoya faberov

Thank you for looking into this.

Hope the below helps:

Username: murilo.gomes@leadr.com.br<mailto:murilo.gomes@leadr.com.br>
ApplicationID: MuriloGomesLeadrComBr

curl --location --request POST 'http://api.trkd.thomsonreuters.com/api/Quotes/Quotes.svc/REST/Quotes_1/RetrieveItem_3'; \
--header 'X-Trkd-Auth-Token: D718E6C6C9D78F116CA6AE3902A148726BD8B8A16089FD56C206D63348F4B57EFE9299FA45F93467B8716AEA1F4F1814D2441B87BC742ADEFA2EA1D9AC5A0927938623C393345AF7A9DE467457FB84841340CD393A69372EE85EFC766DEF818BE7CBB826009B99FD3C63ECD85B2E610D' \
--header 'Content-Type: application/json' \
--header 'X-Trkd-Auth-ApplicationID: MuriloGomesLeadrComBr' \
--data-raw '{
"RetrieveItem_Request_3": {
"IncludeChildItemQoS": "false",
"TrimResponse": "true",
"ItemRequest": [
{
"Scope": "List",
"Fields": "CF_LAST:PCTCHNG:BLKVOLUM",
"RequestKey": [
{
"Name": "/PETR4.SA",
"NameType": "RIC"
},
{
"Name": "/ABCB4.SA",
"NameType": "RIC"
},
{
"Name": "/BGIK19.SA",
"NameType": "RIC"
},
{
"Name": "/CAMB4.SA",
"NameType": "RIC"
},
{
"Name": "/CPFE3.SA",
"NameType": "RIC"
},
{
"Name": "/DAGB33.SA",
"NameType": "RIC"
},
{
"Name": "/EZTC3.SA",
"NameType": "RIC"
},
{
"Name": "/FESA4.SA",
"NameType": "RIC"
},
{
"Name": "/GOAU4.SA",
"NameType": "RIC"
},
{
"Name": "/HBOR3.SA",
"NameType": "RIC"
},
{
"Name": "/IRDM11.SA",
"NameType": "RIC"
},
{
"Name": "/LOGN3.SA",
"NameType": "RIC"
},
{
"Name": "/MPLU3.SA",
"NameType": "RIC"
},
{
"Name": "/MSFT34.SA",
"NameType": "RIC"
},
{
"Name": "/OZ3D.SA",
"NameType": "RIC"
},
{
"Name": "/POMO3.SA",
"NameType": "RIC"
},
{
"Name": "/RAIL3.SA",
"NameType": "RIC"
},
{
"Name": "/RBVO11.SA",
"NameType": "RIC"
},
{
"Name": "/SAPR11.SA",
"NameType": "RIC"
},
{
"Name": "/SLCE3.SA",
"NameType": "RIC"
}

wasin.w

Hello @jasmin.ihap

The given JSON request message is broken, so I have tried this request request.txt (based on your request). I cannot replicate the issue in my environment.

I found that TRKD support team is investigating this issue. You can follow up the case process with them directly.

pimchaya.wongrukun01

According to the case, the root cause is Network Connectivity and the solution is Corrected Configuration

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