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we trying to screen on individual and show error 401

I try to screen on individual with below key but error 401 please advise


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1 Answer

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@m.ghawati

Hi,

401 errors occur because the request has failed an authorization check. This can happen for a variety of reasons, such as

  • An invalid or expired API key,
  • An invalid HMAC signature.
  • Request timing issue/problem with the Date header value. The API client should ensure a correctly synchronized clock is used to generate request timestamps.
  • Incorrect JSON payload formation at your end that can cause a 401 response.

Can you please turn on the console logs on postman(Alt+Ctrl+C), retry the request and send me the complete request and response headers from the logs so that I can investigate this further?


Regards,

Mehran Khan

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