Hi, I have a problem with the RDP API accessed via Python. I have installed the package https://pypi.org/project/refinitiv-dataplatform/ and have followed the instructions from this notebook https://github.com/Refinitiv-API-Samples/Example.RDPLibrary.Python/blob/master/1.4.0%20-%20Function%20-%20News.ipynb. I think I was able to generate the token successfully, but the request to get the news headlines didn't return anything. There was no error message either, so it's difficult to debug. I have attached the screenshot so that you could have the full picture.
Please enable the logging and attach the output (you can remove any credential related output)
mySession = rdp.get_default_session() mySession.set_log_level(1)
Also, you can try the alternative 'Content Story and Headlines' examples under https://github.com/jasonramchandani/DeveloperDayResources/tree/master/RefinitivDataPlatformSampleCode
These examples output state information at the Session level and may therefore provide additional diagnostics.
As per the message your account/login is not permissioned to access that particular data type.
For external users, I would recommend they speak to their Refinitiv account representative to discuss getting access to the required data.