Hi, I have a problem with the RDP API accessed via Python. I have installed the package https://pypi.org/project/refinitiv-dataplatform/ and have followed the instructions from this notebook https://github.com/Refinitiv-API-Samples/Example.RDPLibrary.Python/blob/master/1.4.0%20-%20Function%20-%20News.ipynb. I think I was able to generate the token successfully, but the request to get the news headlines didn't return anything. There was no error message either, so it's difficult to debug. I have attached the screenshot so that you could have the full picture.
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RDP requests don't return anything
Hello @Natalia.Skaczkowska
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Thanks,
AHS
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Please enable the logging and attach the output (you can remove any credential related output)
mySession = rdp.get_default_session() mySession.set_log_level(1)
Also, you can try the alternative 'Content Story and Headlines' examples under https://github.com/jasonramchandani/DeveloperDayResources/tree/master/RefinitivDataPlatformSampleCode
These examples output state information at the Session level and may therefore provide additional diagnostics.
Thanks, that's a very useful tip! After I run rdp.get_news_headlines('Apple'), the log says:
2020-02-04 11:31:00,370 P[11424] [MainThread 7256] HTTP request response 403: {"error":{"id":"08011b65-0ed4-48f6-8e50-f155bf2a1399","code":"insufficient_scope","message":"access denied. Scopes required to access the resource [trapi.data.news.read]","status":"Forbidden"}}
2020-02-04 11:31:00,371 P[11424] [MainThread 7256] News Headlines request failed: {'http_status_code': 403, 'http_reason': 'Forbidden', 'error': {'id': '08011b65-0ed4-48f6-8e50-f155bf2a1399', 'code': 'insufficient_scope', 'message': 'access denied. Scopes required to access the resource [trapi.data.news.read]', 'status': 'Forbidden'}}
I am not an expert on licensing issues but I managed to get mine fixed by creating a ServiceNow ticket for 'Internal Ordering Request for Eikon and Elektron' and selecting Elektron Realtime in Cloud for the product and completing the spreadsheet attachment it will present.
Unfortunately, the whole thing is a bit hit and miss....
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As per the message your account/login is not permissioned to access that particular data type.
For external users, I would recommend they speak to their Refinitiv account representative to discuss getting access to the required data.
Thank you for your prompt help. I am an internal user, so I'll go with the Service Now ticket.
