Hello Dev team,
I have a customer who is trying to switch from deployed TREP to hosted EaaS.
Their UPA application gets error messages -- see email below, second bullet point.
They also have a news app which has issues but I think may be due to missing data permissioning.
I have re-tried our applications but was unable to receive any market data or news:
- the news RFA application does not get event stream closed now, but still there is no news input (after registering for MRN_STORY RIC with MMT_NEWS_TEXT_ANALYTICS msgModelType), e.g. at 14:48CET today 3/2.
- our market data UPA application receives (many) Closed/Suspect/Usage error: "Request Rejected: Request message payload not supported on non-private streams." (streamState=4, dataState=2,code=5), after sending a RSSL_MC_REQUEST for RSSL_DMT_MARKET_PRICE by RICs, same as before the permissioning, e.g. at 14:40CET today 3/2.
Could you please check if we need any change in the way our applications log in and subscribe to market data and news? Or is something missing on your side?
Senior Software Engineer - Market Data
Interactive Brokers Hungary
13-14 Madach Imre Street, Budapest, 1075 Hungary
Phone: +36 1 445 0825
Cell/Mobile: +36 20-576-4654