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Question by Andrey Chuchev · Mar 31, 2020 at 11:21 AM · rkd-apirkd

An error occurred on the server for INTC.O measure ROC. EstimatesIBES2_1&op=GetSummary_1

Hello!

I tried to get the data using link

https://www.trkd.thomsonreuters.com/SupportSite/TestApi/Op?svc=EstimatesIBES2_1&op=GetSummary_1.

To get measure ROC for symbol INTC.O

But I got an error "An error occurred on the server. If this problem persists, please contact technical support."

Khotya takoy izmereniye sushchestvuyet dlya etogo simvola.

Although such a measure exists for this symbol:

https://www.trkd.thomsonreuters.com/SupportSite/TestApi/Op?svc=EstimatesIBES2_1&op=GetMeasures_1

Why?

How to avoid this error?

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Answer by Gurpreet · Apr 02, 2020 at 01:49 PM

Ok, I see it is not working for any of Return measures like ROA,ROC,ROE etc. I have raised a support ticket #08549769.

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wasin.w

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Answer by Gurpreet · Mar 31, 2020 at 08:32 PM

Hi @achuchev, What is the request message you are sending and what is the response?

I tried estimates summary in python and was able to get data. Here is my request and response message:


estimateURL = 'http://api.trkd.thomsonreuters.com/api/EstimatesIBES2/EstimatesIBES2.svc/REST/EstimatesIBES2_1/GetSummary_1'

requestMsg = {
  "GetSummary_Request_1": {
    "Symbols": {
      "Symbol": [{
          "Type": "RIC",
          "Value": "INTC.O"
        }
      ]
    },
    "MeasureCodes": {
      "MeasureCode": [
        "EPS"
      ]
    }
  }
}


Response:

{
  'GetSummary_Response_1': {
    'Summaries': {
      'Summary': [{
          'Symbol': 'INTC.O',
          'Measures': {
            'Measure': [{
                'Code': 'EPS',
                'IsPerShare': True,
                'BasisIndicator': 'Consolidated',
                'Dates': {
                  'Date': [{
                      'AbsolutePeriod': 'FY2020',
                      'RelativePeriod': 'FY1',
                      'PeriodEndDate': '2020-12-31T00:00:00',
                      'ActivationDate': '2020-03-31T00:11:00',
                      'Currency': 'USD',
                      'UnitType': 'Currency',
                      'Estimate': {
                        'Mean': 4.81566,
                        'High': 5.2,
                        'Low': 3.965,
                        'Median': 4.955,
                        'StdDev': 0.30332,
                        'NumberOfEstimates': 43,
                        'NumberOfIncludedEstimates': 38,
                        'Diffusion': -0.833333333333333
                      },
                      'PredictedSurprise': {
                        'Flag': 0,
                        'Value': -0.0608,
                        'Percent': -1.262
                      }


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Answer by Andrey Chuchev · Apr 02, 2020 at 09:12 AM

Try to get ROC for INTC.O


1585818700352.png (10.7 KiB)
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Answer by Andrey Chuchev · Apr 06, 2020 at 08:51 AM

Hello!


I have the same problem till today.

Request:


<s:Envelope xmlns:s="http://www.w3.org/2003/05/soap-envelope" xmlns:a="http://www.w3.org/2005/08/addressing">;

<s:Header>

<s:Body>

<GetSummary_Request_1 xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.reuters.com/ns/2016/02/01/webservices/rkd/EstimatesIBES2_1">;

<Symbols>

<Symbol>

<Type>RIC</Type>

<Value>INTC.O</Value>

</Symbol>

</Symbols>

<MeasureCodes>

<MeasureCode>ROC</MeasureCode>

</MeasureCodes>

</GetSummary_Request_1>

</s:Body>

</s:Envelope>


Response:

<s:Envelope xmlns:s="http://www.w3.org/2003/05/soap-envelope" xmlns:a="http://www.w3.org/2005/08/addressing">;

<s:Header>

<s:Body>

<s:Fault>

<s:Code>

<s:Value>s:Receiver</s:Value>

<s:Subcode>

<s:Value xmlns:a="http://www.reuters.com/ns/2006/05/01/webservices/rkd/Faults_1">a:EstimatesIBES2_ApplicationError</s:Value>;

</s:Subcode>

</s:Code>

<s:Reason>

<s:Text xml:lang="en-US">An error occurred on the server. If this problem persists, please contact technical support.</s:Text>

</s:Reason>

<s:Detail>

<ClientErrorReference xmlns="http://www.reuters.com/ns/2006/05/01/webservices/rkd/Faults_1" xmlns:i="http://www.w3.org/2001/XMLSchema-instance">;

<Timestamp>2020-04-06T08:38:30.3695313Z</Timestamp>

<ErrorReference>43fa07418e3f4ac795631a5869791464</ErrorReference>

<ServerReference>F05BA8CE3CE236767141960C48A91016CB715911ACE89DFA</ServerReference>

</ClientErrorReference>

</s:Detail>

</s:Fault>

</s:Body>

</s:Envelope>

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REFINITIV
Gurpreet ♦♦ · Apr 06, 2020 at 01:32 PM 0
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Yes, this problem has been reported to Refinitiv support and a ticket has been opened for you. Ticket number is: 08549769. You should be receiving email updates directly from the support now.

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REFINITIV
Answer by wasin.w · Apr 29, 2020 at 03:30 AM

All,

The answers from TRKD API Support team is following:

In TRKD API IBES2 service, currently non-currency measure codes are not supported.

In ADC backend, we don’t have a proper template to handle these two kinds of measure codes.

Currently, we are working on this as a enhancement and it will be available by next month. We don't have the exact date yet.

In fields in response:Mean, High, Low, Median, StdDev, (predictedsurprise) Value, the mentioned fields values:
Are represented double-precision floating-point number Type in response is marked as "t": "f"
Can be Negative and have up to 14 digits in fraction part.
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Answer by Andrey Chuchev · Sep 10, 2020 at 10:47 AM

Is there any updates on this?

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Answer by Andrey Chuchev · Sep 14, 2020 at 08:13 AM

Which measure codes are non-currency? Do you have a list of them?

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