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Serge avatar image
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Failed to connect to https://api.refinitiv.com/auth/oauth2/v1/token

Since March 31 5:47 GMT we cannot connect to https://api.refinitiv.com/auth/oauth2/v1/token to request access token.

Please check if the URL above works.

elektronrefinitiv-realtimeelektron-sdkrrteta-apielektron-transport-api
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pimchaya.wongrukun01 avatar image
9.6k ●10 ●7 ●7

Hello @Serge

I can request access token from this url as shown below:

Could you please try it again?


requestaccesstoken.png (17.6 KiB)
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wasin.w avatar image
24.6k ●54 ●17 ●14

Hello @Serge

Could you please also give us an error message/status that you encounter?

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Serge avatar image
19 ●4 ●8 ●8

Hi there.

It is now working. Maybe it was old IP cached by DNS. After restarting our server we can get access token and login without problems.

Thank you for checking this.

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