Hi guys. The Eikon Installer for Thomson Reuters Eikon 4 PC Requirements seems to think that my operating system is 32bit but it is infact 64bit, thus the installation fails. Please could anyone with any solution help me? Thanks
Did you manage to get a 64-bit version running? Or did you force install? Since I am still stuck with the 32-bit I would be curious to know your Office version, do you mind sharing that info?
Greeting @sdittmar I did a force install using the command below:
EikonInstaller.exe /COMMAND=_forceInstall=1
My apologies for the late response
Do you happen to run a Home & Student version of MS Office? Somehow Eikon only recognized that as 32-bit even when it is 64-bit. But there is a force install option for Eikon that will let you install Eikon as 32-bit. Support can help you with that...
Actually, I found the commands:
EikonInstaller.exe /COMMAND=_forceInstall=1
or
EikonInstaller.exe /SILENT /COMMAND=_forceInstall=1
But frankly, that seems more like a hack than a proper solution to me and I would be happy to hear how to get a 64-bit version running myself...