Hi guys. The Eikon Installer for Thomson Reuters Eikon 4 PC Requirements seems to think that my o...

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uncertainty
uncertainty Newcomer
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...perating system is 32bit but it is infact 64bit, thus the installation fails. Please could anyone with any solution help me? Thanks

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  • sdittmar
    sdittmar Explorer
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    Do you happen to run a Home & Student version of MS Office? Somehow Eikon only recognized that as 32-bit even when it is 64-bit. But there is a force install option for Eikon that will let you install Eikon as 32-bit. Support can help you with that...

    Actually, I found the commands:

    EikonInstaller.exe /COMMAND=_forceInstall=1

    or
    EikonInstaller.exe /SILENT /COMMAND=_forceInstall=1

    But frankly, that seems more like a hack than a proper solution to me and I would be happy to hear how to get a 64-bit version running myself...

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