Since June 2, we are having problem with login to ERT in Cloud service.
First, on June 2, our connection to ADS failed with following error from Elektron SDK (ETA):
<D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS150-64\rcdev\source\esdk\Cpp-C\Eta\Impl\Transport\rsslSocketTransportImpl.c:617> Error:1002 ipcRead() failure. Connection reset by peer
After that all attempts to login again failed and keep failing now. Connection to ADS itself can be established as below.
Connected to ads3.2.1.L1.linux.tis.rrg 64-bit device.
However, requests to get authentication token from https://api.refinitiv.com/auth/oauth2/v1/token/ fail because connection cannot be established.
As you can see in attached screenshot of TcpView, connection to get auth token stays in SYN_SENT and then is timed out.
Because it is HTTPS, could it be some issue with SSL certificates?