I've encountered an issue only happen on a few cases
1. Save a case on Account A with a set of User data and trigger the screen request
2. Save another case on Account B with the same set of User data and trigger the screen request
Can I assume that the screen results on these two different accounts should be the same?
And both screened with name transposition config, is there any other configuration will end up the results to be different?
Currently, we found some cases that have a hit on account A but the same his can't be found on account B
Could you please clarify why are they shown differently