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daniel.berrocal avatar image
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Assign a case to specific user

Hi,

I'm trying to create a case through the API, is it possible to assign it automatically to someone when creating it?

Is is possible to do it?

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1 Answer

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Prabhjyot avatar image
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@daniel.berrocal,

Thank you for your query.

As of now it is not possible to assign a case to a specific user while screening. You will have to use a separate API call after the case is created to assign it.

Hope this answers your query.

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