Python IDLE can't connect Eikon Data API, but jupyter notebook successfully connected

2020-08-28 17:00:38,208 P[13708] [MainThread 21556] Error: no proxy address identified.
Check if Eikon Desktop or Eikon API Proxy is running.
2020-08-28 17:00:38,221 P[13708] [MainThread 21556] Port number was not identified, cannot send any request
2020-08-28 17:00:38,232 P[13708] [MainThread 21556] Port number was not identified.
Check if Eikon Desktop or Eikon API Proxy is running.
Traceback (most recent call last):
File "D:\Miniconda3\Lib\site-packages\eikon\111.py", line 5, in <module>
tr.set_app_key('cxxxxxxxxxxxxxxxxxxxxxxxxxxxxx0')
File "D:\Miniconda3\lib\site-packages\eikon\Profile.py", line 38, in set_app_key
get_profile().set_app_key(app_key)
File "D:\Miniconda3\lib\site-packages\eikon\Profile.py", line 233, in set_app_key
self.check_profile()
File "D:\Miniconda3\lib\site-packages\eikon\Profile.py", line 346, in check_profile
raise EikonError(-1, 'Port number was not identified. Check if Eikon Desktop or Eikon API Proxy is running.')
eikon.eikonError.EikonError: Error code -1 | Port number was not identified. Check if Eikon Desktop or Eikon API Proxy is running.
Best Answer
-
Hello @05032
I can replicate the same issue with Python version 3.8.3. The IDLE cannot connect to Eikon while Jupyter notebook that use the same version of Python can.
When I use Python version 3.7.x, the IDLE can connect to Eikon successfully, so could you please try with Python 3.7 version?
0
Answers
-
Hi @05032
I am not an Eikon expert - but just to eliminate the obvious - can you confirm the same version of the Eikon library is installed in the env used by Jupyter and the env used by Python IDLE?
You can check by outputting:
tr.__version__
0 -
@05032 - I saw an issue with this problem using the Pycharm IDE - in this case I think dropping back to eikon library 1.1.2 resolved it. We are currently looking into these isolated issues and library 1.1.4/1.1.5. I hope this can help. Please let us know if this resolves things for the moment.
pip install eikon == 1.1.2
0 -
Hi @05032
Please do not post your app key on a public forum.
I removed the app key from your screenshot and code.
0 -
thank you, is work (python 3.7.7 & eikon 1.1.5)
0 -
There will be others components problem,
thanks for your suggestion0 -
Hi,
A new 1.1.6 version was released to fix HTTP connection issues with Python 3.8
As you set up your environment recently, I assume that your miniconda3_64 contains this version.
you can update eikon with "pip install --upgrade --no-cache-dir eikon" command line
0
Categories
- All Categories
- 6 AHS
- 36 Alpha
- 166 App Studio
- 6 Block Chain
- 4 Bot Platform
- 18 Connected Risk APIs
- 47 Data Fusion
- 33 Data Model Discovery
- 682 Datastream
- 1.4K DSS
- 613 Eikon COM
- 5.2K Eikon Data APIs
- 10 Electronic Trading
- Generic FIX
- 7 Local Bank Node API
- 3 Trading API
- 2.9K Elektron
- 1.4K EMA
- 248 ETA
- 552 WebSocket API
- 37 FX Venues
- 14 FX Market Data
- 1 FX Post Trade
- 1 FX Trading - Matching
- 12 FX Trading – RFQ Maker
- 5 Intelligent Tagging
- 2 Legal One
- 23 Messenger Bot
- 3 Messenger Side by Side
- 9 ONESOURCE
- 7 Indirect Tax
- 60 Open Calais
- 275 Open PermID
- 44 Entity Search
- 2 Org ID
- 1 PAM
- PAM - Logging
- 6 Product Insight
- Project Tracking
- ProView
- ProView Internal
- 22 RDMS
- 1.8K Refinitiv Data Platform
- 625 Refinitiv Data Platform Libraries
- 4 LSEG Due Diligence
- LSEG Due Diligence Portal API
- 4 Refinitiv Due Dilligence Centre
- Rose's Space
- 1.2K Screening
- 18 Qual-ID API
- 13 Screening Deployed
- 23 Screening Online
- 12 World-Check Customer Risk Screener
- 1K World-Check One
- 46 World-Check One Zero Footprint
- 45 Side by Side Integration API
- 2 Test Space
- 3 Thomson One Smart
- 10 TR Knowledge Graph
- 151 Transactions
- 143 REDI API
- 1.8K TREP APIs
- 4 CAT
- 26 DACS Station
- 121 Open DACS
- 1.1K RFA
- 104 UPA
- 191 TREP Infrastructure
- 228 TRKD
- 915 TRTH
- 5 Velocity Analytics
- 9 Wealth Management Web Services
- 83 Workspace SDK
- 11 Element Framework
- 5 Grid
- 18 World-Check Data File
- 1 Yield Book Analytics
- 46 中文论坛