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EikonError: Error code 404 | Client Error: 404 page not found

I am trying to get the Eikon DATA API samples up and running and am coming across this error. It is working fine in Codebook but has all of a sudden stopped working in my personal environment.


Can you please look into what could be causing this?


Intento esto:

sedols = ['B1YW440', '0673123', 'B02J639', 'B1XZS82']

ek.get_symbology(sedols, to_symbol_type="ISIN")


Aquí el error:

EikonError Traceback (most recent call last)

<ipython-input-4-6308c7c1b287> in <module>

----> 1 ek.get_symbology(sedols, to_symbol_type="ISIN")


C:\ProgramData\Anaconda3\lib\site-packages\eikon\symbology.py in get_symbology(symbol, from_symbol_type, to_symbol_type, raw_output, debug, bestMatch)

111

112 payload = { 'symbols': symbol, 'from': from_symbol_type, 'to': to_symbol_type, 'bestMatchOnly': bestMatch}

--> 113 result = eikon.json_requests.send_json_request(Symbology_UDF_endpoint, payload, debug=debug)

114

115 if raw_output:


C:\ProgramData\Anaconda3\lib\site-packages\eikon\json_requests.py in send_json_request(entity, payload, debug)

128return result

129 else:

--> 130_raise_for_status(response)

131

132 except requests_async.exceptions.ConnectionError as connectionError:


C:\ProgramData\Anaconda3\lib\site-packages\eikon\json_requests.py in _raise_for_status(response)

251 if error_msg:

252 logger.error('Error code {} | {}'.format(response.status_code, error_msg))

--> 253 raise EikonError(response.status_code, error_msg)


EikonError: Error code 404 | Client Error: 404 page not found

eikoneikon-data-apipythonworkspaceworkspace-data-apirefinitiv-dataplatform-eikonerror-404
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Hi @simone.da.costa

Can you confirm which version of the EIkon Data API library you are using?

                   
  1. import eikon as ek
  2. print(ek.__version__)

A new v1.1.6.post2 was made available yesterday on PyPI to address some issues. If you are using an older version please install the latest.

                   
  1. pip install eikon

Please check the version again after running the above pip install command to ensure it has been applied to the correct environment.

FYI: Simone has confirmed that customer has upgraded to 1.1.6 but no solution

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Hello @simone.da.costa,

Like to advise you of this parallel discussion thread and the solution that was found helpful.

Hoping that this can help you.

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Thanks, but unfortunately the issue persist:


@

Successfully installed eikon-1.1.6.post2 httpcore-0.10.2 httpx-0.14.3 sniffio-1.1.0


Error: 2020-09-14 15:59:29,799 P[17664] [MainThread 25008] Error code 404 | Client Error: 404 page not found
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