I have been attempting to get our automated script to connect to our site hosted.datascope.reuters.com.
When I test the connection with the client, CoreFTP, I AM successful using
Pass: xxxxxx (obscured) and no private key
I am NOT successful if I use the Client WinSCP
OR my automated script.
What I get back as a return value from your server is as follows:
“<?xml version="1.0"?><FTPResults xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><Success>false</Success><Msg>Connection has been unexpectedly closed. Server sent command exit status 0.
Authentication log (see session log for details):
Using username "r9025260".
Authentication failed.</Msg><FileInfo><string xsi:nil="true" /></FileInfo></FTPResults>"
Can you please have someone look at the log for this user and see if it reveals why one way works and the other doesn’t? Each method should be presenting the same public key.