DFO credentials not working with Datastream PYTHON API

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Question by jules.jacquey · Sep 17, 2020 at 05:12 PM · python datastream-api dsws-api credentials

DFO credentials not working with Datastream PYTHON API

When I use my DFO credentials with DatastreamDSWS.Datastream I get the following error:

Exception: User 'ZHRY001' not entitled to ClientApi service.

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Answer 1 · 2020-09-18T02:18:42Z

REFINITIV

Best Answer

Answer by Jirapongse · Sep 18, 2020 at 02:18 AM

@jules.jacquey

From the error message, your ID is not entitled for the API service. You need to contact the DataStream support team via MyRefinitiv to verify the ID is correctly entitled.

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DFO credentials not working with Datastream PYTHON API

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