Discover Refinitiv
MyRefinitiv Refinitiv Perspectives Careers
Created with Sketch.
All APIs Questions & Answers  Register |  Login
Ask a question
  • Questions
  • Tags
  • Badges
  • Unanswered
Search:
  • Home /
  • Eikon Data APIs /
avatar image
Question by eikon26 · Sep 26, 2020 at 07:10 AM · eikondataapimacos

EIKON Data API - Downloads tab inaccessible

How can I download the Eikon Data API installer for Mac? It used to be accessible on the Downloads tab of the API page (https://developers.refinitiv.com/en/api-catalog/eikon/eikon-data-api/quick-start) and now the quick start guide sends you to this link (Downloads tab) which results in the following message:

Any ideas what is wrong? I tried to contact customer support directly but they have no idea. Many thanks for help!

screenshot-2020-09-25-at-193300.png (103.5 KiB)

People who like this

0 Show 0
Comment
10 |1500 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

2 Replies

  • Sort: 
avatar image
REFINITIV
Best Answer
Answer by jason.ramchandani · Sep 29, 2020 at 10:58 AM

@student52 I spoke with the product owner and those are no longer supported tools and workflows as on windows the proxy has been built into Eikon since v4.0.36 and on Mac we now have Refinitiv Workspace which has a native Mac version. No development work has been done on the standalone versions since May 2019. Please speak to the account manager at your institution and ask for Refinitiv Workspace as you are using Mac. Your experience will be much improved.

Comment

People who like this

0 Show 0 · Share
10 |1500 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

avatar image
REFINITIV
Answer by jason.ramchandani · Sep 28, 2020 at 11:33 AM

hi @eikon26 sorry for the inconvenience - there were some errors on that page so we took it down temporarily until they are fixed. They will be up very shortly - I will let you know.


Comment
eikon29

People who like this

1 Show 1 · Share
10 |1500 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

avatar image
student52 · Sep 28, 2020 at 05:09 PM 1
Share

Hi, Any estimate when the page is back up? Thanks!

Watch this question

Add to watch list
Add to your watch list to receive emailed updates for this question. Too many emails? Change your settings >
12 People are following this question.

Related Questions

EIKON API Proxy on MacOS : DIB keeps loading

Retrieve company and ID name change events

ROCE calculation for last 4 quarters

Install Python packages in codebook

Eikon Data API Time Series Timezone

  • Feedback
  • Copyright
  • Cookie Policy
  • Privacy Statement
  • Terms of Use
  • Careers
  • Anonymous
  • Sign in
  • Create
  • Ask a question
  • Spaces
  • Alpha
  • App Studio
  • Block Chain
  • Bot Platform
  • Calais
  • Connected Risk APIs
  • DSS
  • Data Fusion
  • Data Model Discovery
  • Datastream
  • Eikon COM
  • Eikon Data APIs
  • Elektron
    • EMA
    • ETA
    • WebSocket API
  • Legal One
  • Messenger Bot
  • Messenger Side by Side
  • ONESOURCE
    • Indirect Tax
  • Open PermID
    • Entity Search
  • Org ID
  • PAM
    • PAM - Logging
  • ProView
  • ProView Internal
  • Product Insight
  • Project Tracking
  • Refinitiv Data Platform
    • Refinitiv Data Platform Libraries
  • Rose's Space
  • Screening
    • Qual-ID API
    • Screening Deployed
    • Screening Online
    • World-Check One
    • World-Check One Zero Footprint
  • Side by Side Integration API
  • TR Knowledge Graph
  • TREP APIs
    • CAT
    • DACS Station
    • Open DACS
    • RFA
    • UPA
  • TREP Infrastructure
  • TRIT
  • TRKD
  • TRTH
  • Thomson One Smart
  • Transactions
    • REDI API
  • Velocity Analytics
  • Wealth Management Web Services
  • World-Check Data File
  • Explore
  • Tags
  • Questions
  • Badges