Error Code 503 | Server Error: API Proxy is not available

jagjit.singh Newcomer

October 2020 in Eikon Data APIs

Hi,

I have been getting the following error today since morning, not being able to troubleshoot it.

Regards,

Jagjit

Tagged:

• python
• eikon
• workspace
• eikon-data-api
• refinitiv-dataplatform-eikon
• workspace-data-api

0

Best Answer

• 

  jagjit.singh Newcomer

  October 2020 Answer ✓

  Hi, I installed the listed packages httpx, and nest-asyncio. However, it didn't work. I don't know how to clear the cache. If you can tell me. However, I upgraded the eikon package to the latest version and it got fine.

  Thanks

  0

Answers

• 

  jason.ramchandani01 admin

  October 2020

  @jagjit.singh please could you try the steps on this thread and lt me know how you get on. I hope this can help.

  0
• 

  jason.ramchandani01 admin

  October 2020

  https://community.developers.refinitiv.com/discussion/comment/67545#Comment_67545

  @jagjit.singh Start => Thomson Reuters => Thomson Reuters Eikon Tools => Clear Cache

  0