Error Code 503 | Server Error: API Proxy is not available

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Question by jagjit.singh · Oct 14 at 10:28 AM · get_timeseries api proxy

Error Code 503 | Server Error: API Proxy is not available

Hi,

I have been getting the following error today since morning, not being able to troubleshoot it.

Regards,

Jagjit

api-error.png (19.7 KiB)

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Answer 1 · 2020-10-15T05:31:30Z

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Answer by jagjit.singh · Oct 15 at 05:31 AM

Hi, I installed the listed packages httpx, and nest-asyncio. However, it didn't work. I don't know how to clear the cache. If you can tell me. However, I upgraded the eikon package to the latest version and it got fine.

Thanks

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jason.ramchandani ♦♦ · Oct 15 at 11:52 AM 0

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@jagjit.singh Start => Thomson Reuters => Thomson Reuters Eikon Tools => Clear Cache

Answer 2 · 2020-10-14T10:32:36Z

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Answer by jason.ramchandani · Oct 14 at 10:32 AM

@jagjit.singh please could you try the steps on this thread and lt me know how you get on. I hope this can help.

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Error Code 503 | Server Error: API Proxy is not available

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