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Error on ADH 2.6.2 : Error:1002 ripcRead() failure

Hello,

What can be the root cause(s) of this disconnection message:

Session disconnected (route "ROUTE2XXXXXX", host "69.184.254.21", port 14003). Text:<Impl/ripcsrvr.c:7093> Error:1002 ripcRead() failure. Connection reset by peer

Thanks

elektronrefinitiv-realtimetrepADH
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From the TCP port (14003), a provider should be a non-interactive provider. Non-interactive provider will establish a connection to ADH.

I got the same error text (at a different line) if a non-interactive provider exited by closing the channel without closing the login stream.

Session disconnected (route "ripcSession.23", host "xxxx", port 14003). Text:<Impl/ripcsrvr.c:6868> Error:1002 ripcRead() failure. Connection reset by peer 

However, if a non-interactive provider exited by closing the login stream and then closing the channel, ADH will show a different message.

Session disconnected (route "ripcSession.23", host "xxxx", port 14003). Source Application has closed login stream. 

In conclusion, one scenario which can trigger this message in ADH log is that a non-interactive provider mayn't be properly shut down.

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The above message means that whatever was connected on that port initiated a disconnection and shutdown the connection.

So, you will need to investigate whatever it was that was connected on that port (e.g. a provider app?)

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