Access denied: Insufficient claims to access this resource

I can't download ESG Bulk files for Asset Management using "/file-store/v1/files/{id}/stream" endpoint with the following error message.

Can you please advise on how to resolve this error?

Does this mean I have no necessary permission to access the file?

Error Message

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Accepted answers

zoya faberov

Hello @hiroko.yamaguchi1,

We have the confirmation, that you are absolutely correct, you do not have the permissions to access this specific file

"the user doesn’t have permission for PO “ESG:RFT_ESG_Scores_Current”. This causes user got error 403".

You will be able to stream other files that you are permissioned for, as suggested by @Gurpreet

All comments

Gurpreet

Hello @hiroko.yamaguchi1

Were you able to access this service in the recent past? As far as I remember, Bulk ESG service was removed form CFS because of backend re-engineering, and am not sure if it has been reinstated.

Gurpreet

I am also having Access denied on few of the ESG files for scores, but this file works: 4453-dbcd-845a6939-ba56-af4c6766e6ca

  {
  "id": "40af-e139-652945dd-9419-41abd363ad4c",
  "name": "RFT-ESG-Scores-Wealth-Full-Init-2020-11-08",
  "bucketName": "ESG",
  "packageId": "4f77-627a-c467ff19-9a21-8028baeeb2f4",
  "attributes": [
    {
      "name": "ResultCount",
      "value": "70894"
    },
    {
      "name": "ContentType",
      "value": "ESG Scores"
    }
  ],
  "files": [
    "4453-dbcd-845a6939-ba56-af4c6766e6ca"
  ],
  "numFiles": 1,
  "availableFrom": "2020-11-08T13:57:56Z",
  "availableTo": "2020-11-22T13:57:55Z",
  "status": "READY",
  "created": "2020-11-08T13:57:56Z",
  "modified": "2020-11-08T13:58:02Z"
},

zoya faberov

Hello @hiroko.yamaguchi1,

It may be helpful to find which Files are available via

https://api.refinitiv.com/file-store/v1/file-sets?bucket=ESG

and

https://api.refinitiv.com/file-store/v1/file-sets/{{fileSetId}}

Find examples:

Postman: CFS ESG Bulk in RDP Postman Collection and Tutorial Samples

Python: https://github.com/Refinitiv-API-Samples/Example.RDPAPI.Python.ESGBulkIntroduction

hiroko.yamaguchi1

Thanks, but I couldn't retrieve the file, either and also assume that the file is one for ESG Bulk not for Asset Management but for Wealth...

hiroko.yamaguchi1

Thank you, but I actually picked out the file I'm trying to retrieve from the list of ESG files available which the response to the request to the endpoint, https://api.refinitiv.com/file-store/v1/file-sets?bucket=ESG, contained.

Gurpreet

You will not be able to directly stream a file from the postman tool. Try the sample Python provided by @zoya faberov.

wasin.w

Hello @hiroko.yamaguchi1

I have followed the step in https://github.com/Refinitiv-API-Samples/Example.RDPAPI.Python.ESGBulkIntroduction Jupyter notebook application and I can download the some files successfully but I got the same error 403 "Access denied: Insufficient claims to access this resource" for 4ba8-e064-ef942cce-a20c-f07ede77a0e5 file id.

The message "Access denied: Insufficient claims to access this resource" seems to be the permission issue, can you request other files with the Python example given by Zoya?

hiroko.yamaguchi

I was able to download 4dab-2c62-1e80b491-954f-d32ce353b8c1, but the size of the gzipped file was 0...

When I tried to download 4ba8-e064-ef942cce-a20c-f07ede77a0e5, I received error code 403.

And When I tried to download 4b6c-def9-dd1c991c-8535-6f9a61df9fc8, I received error code 404.

Anyways, I'm now asking the person in charge of permission to look into my permission to retrieve ESG Bulk for AM again.

zoya faberov

Hello @hiroko.yamaguchi1,

We have the confirmation, that you are absolutely correct, you do not have the permissions to access this specific file

"the user doesn’t have permission for PO “ESG:RFT_ESG_Scores_Current”. This causes user got error 403".

You will be able to stream other files that you are permissioned for, as suggested by @Gurpreet

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