Having issue with Caching

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Question by vishal.anand · Dec 01, 2020 at 06:21 PM · refinitiv-realtime elektron trep infrastructure ADH

Having issue with Caching

With no caching at ADH I can see the prices being present in the FID. However if the caching is turned on at the ADH the prices are blank in SOLICITED image. In updates they are present. Seems like some kind of conversion failure or some limitation at ADH?

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Answer 1 · 2020-12-01T21:11:58Z

REFINITIV

Best Answer

Answer by zoya faberov · Dec 01, 2020 at 09:11 PM

Hello @vishal.anand,

I am not an expert on TREP infrastructure, from developer's perspective I tend to agree with your conclusions, from the behavior that you describe, as you are able to test it both ways, back and forth, assuring that the only difference is caching at ADH, and some fids go blank on the consumer, with caching on, it's configuration.

I am assuming you are testing with a standard test consumer, such as rmdstestclient, and not a custom-developed consumer, if not, I would suggest re-testing with rmdstestclient.

In my understanding, as a customer, you will be better off raising this type of issue via Refinitiv Helpdesk Online -> Refinitiv Realtime Advanced Distribution Hub as installation and configuration support case with TREP Infra experts group, rather then developers forums.

Hope this helps.

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Having issue with Caching

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