question

Upvotes
Accepted
Michael Ronald Cortez.Espinosa avatar image
3 ●2 ●7 ●10

"EDP Authentication failed"

Hello,

I'm to trying to connect to the Refinitiv Data Platform library using a Notebook. I set my credentials and got a license but I still get an error message "EDP Authentication failed" when I run the code.
Could you check why I cannot still connect to the RDP library.
Please refer to the below screenshot for further details.


rdp-apirefinitiv-data-platform
rdp-authentication-issue.png (40.6 KiB)
licence-rdp.png (89.2 KiB)
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

veerapath.rungruengrayubkul avatar image   veerapath.rungruengrayubkul

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,

AHS

1 Answer

· Write an Answer
Upvotes
Accepted
pierre.faurel avatar image
4.3k ●2 ●4 ●5

Hi,

Could detail which version of refinitiv-dataplatform you're using ?

The error you got was fixed in version 1.0.0a7. You can upgrade your environment with the latest version ('pip install --upgrade refinitiv-dataplatform') ?

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

pierre.faurel avatar image pierre.faurel

The user confirmed that upgrade to 1.0.0a7.post1 fixed her issue.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.