data item browser cannot open (Mac)

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Question by qingl · Feb 09, 2021 at 10:46 AM · eikon eikon-data-api python workspace workspace-data-api refinitiv-dataplatform-eikon data-item-browser

data item browser cannot open (Mac)

Hi,

My data item browser cannot open all the time like this. Could you help me to fix?

screenshot-2021-02-09-at-114323.png (179.0 KiB)

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Answer 1 · 2021-02-09T11:11:44Z

REFINITIV

Best Answer

Answer by wasin.w · Feb 09, 2021 at 11:11 AM

Hello @qingl

Please be informed that this Q&A forum is for Refinitiv APIs general usage questions. The issue seems to be the "Refinitiv Workspace desktop application" issue, so I strongly suggest you submit the ticket to the help desk team via https://my.refinitiv.com/ website.

workspace-myrefinitiv.png (14.3 KiB)

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data item browser cannot open (Mac)

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