How to properly map fields?

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John Williams
John Williams Explorer
in World-Check One

We are currently passing the standard set of fields which I can correlate to fields accepted by the API. However we are also passing 2 additional fields- ‘Client Name/ID’ and ‘Deal Name/ID’ but I am not sure which fields these map to or whether they can be passed to the API and where can those be seen? Could you confirm please.

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Best Answer

  • Shweta Lal
    Shweta Lal LSEG
    Answer ✓

    Hi @John Williams, you can configure several custom
    fields in API and also send your client details with additional data as a part
    of those customized fields. But you will first need to configure these fields
    in World-check One (WC1) using the user interface. In your case you will need
    to add additional 2 fields i.e. ‘Client Name/ID’ and ‘Deal Name/ID’ to your
    group and in a format compatible to your data. Please refer to admin training document available
    in the web interface for more details to configure the same. Once configured
    you can then start sending customer data with these additional custom fields
    using the right case template for your group. This data can then be seen and
    used by front end users to make further resolution for a particular customer.

    Please let me know if you have any further questions.

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