Failed - Step 02 -SEQ-case-create-simple: Save a very simple case

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Question by Koshila · Feb 17 at 10:43 AM · world-check world-check-one case

Failed - Step 02 -SEQ-case-create-simple: Save a very simple case

Hi,

I got error on step 2 SEQ-case-create-simple: Save a very simple case below mentioned quick-start

https://developers.refinitiv.com/en/api-catalog/customer-and-third-party-screening/world-check-one-api/quick-start

Error :

Body :

here step 1 has been succeed.

So, what issue here and how can I solve it?

Thank you

1613558120136.png (34.8 KiB)

1613558215766.png (6.0 KiB)

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Answer 1 · 2021-02-17T12:16:28Z

REFINITIV

Best Answer

Answer by Prabhjyot · Feb 17 at 12:16 PM

@ksenanayake1,

Thank you for your query.

Can you please share the request and the response headers of the failed API call?

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Koshila · Feb 18 at 03:29 AM 0

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@Prabhjyot

this is the image of request and response header

1613618870528.png (46.7 KiB)

Koshila · Feb 18 at 04:41 AM 0

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@Prabhjyot

today i got a error (500 error code) in first step as well

SEQ-1a - groups Web Service - "Get my top-level groups"

but it worked yesterday

what is the reason behind it?

1613622965313.png (39.8 KiB)

Answer 2 · 2021-02-18T04:45:34Z

REFINITIV

Answer by prabhjyot.mandla · Feb 18 at 04:45 AM

@ksenanayake1,

Can you please share the request and the response headers as in postman console logs? Go to View and select - 'Postman console logs'.

We need to see the action header values which are being passed and returned.

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Koshila · Feb 18 at 05:17 AM 0

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@prabhjyot.mandla

solved the first step right now. it is working

thank you,

But step 2 still has an error(401)

1613625417284.png (54.2 KiB)

REFINITIV

prabhjyot.mandla ♦♦ Koshila · Feb 18 at 05:19 AM 0

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@ksenanayake1,

Can you please share the dataToSign format from the pre request script?

Koshila prabhjyot.mandla ♦♦ · Feb 18 at 06:03 AM 0

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@prabhjyot.mandla

var dataToSign = "(request-target): post " + environment["gateway-url"] + "cases\n" +

"host: " + environment["gateway-host"] + "\n" +

"date: " + date + "\n" +

"content-type: " + environment["content"] +"\n" +

"content-length: " + contentLength + "\n" +

content;

Failed - Step 02 -SEQ-case-create-simple: Save a very simple case

2 Replies

SEQ-1a - groups Web Service - "Get my top-level groups"

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