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Failed - Step 02 -SEQ-case-create-simple: Save a very simple case

Hi,

I got error on step 2 SEQ-case-create-simple: Save a very simple case below mentioned quick-start

https://developers.refinitiv.com/en/api-catalog/customer-and-third-party-screening/world-check-one-api/quick-start

Error :

Body :

here step 1 has been succeed.

So, what issue here and how can I solve it?

Thank you

world-checkworld-check-onecase
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1613558215766.png (6.0 KiB)
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@ksenanayake1,

Thank you for your query.

Can you please share the request and the response headers of the failed API call?

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@Prabhjyot

this is the image of request and response header

1613618870528.png (46.7 KiB)

@Prabhjyot

today i got a error (500 error code) in first step as well

SEQ-1a - groups Web Service - "Get my top-level groups"

but it worked yesterday

what is the reason behind it?

1613622965313.png (39.8 KiB)
Upvotes
548 1 1 1

@ksenanayake1,

Can you please share the request and the response headers as in postman console logs? Go to View and select - 'Postman console logs'.

We need to see the action header values which are being passed and returned.

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@prabhjyot.mandla

solved the first step right now. it is working

thank you,

But step 2 still has an error(401)


1613625417284.png (54.2 KiB)

@ksenanayake1,

Can you please share the dataToSign format from the pre request script?

@prabhjyot.mandla

var dataToSign = "(request-target): post " + environment["gateway-url"] + "cases\n" +

"host: " + environment["gateway-host"] + "\n" +

"date: " + date + "\n" +

"content-type: " + environment["content"] +"\n" +

"content-length: " + contentLength + "\n" +

content;


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