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POST screeningRequest returns 500

This one specific request returns 500


Request body

{"caseId":"128458DG004_20210116","groupId":"....","entityType":"INDIVIDUAL","providerTypes":["WATCHLIST","CLIENT_WATCHLIST"],"name":"....","secondaryFields":[{"typeId":"SFCT_1","value":"FEMALE"},{"typeId":"SFCT_2","dateTimeValue":"1900-01-01"},{"typeId":"SFCT_5","value":"THA"}],"customFields":[]}


Request time:

2021-02-18 11:35:18.983 HTTP 500
2021-02-18 11:35:23.810 500
2021-02-18 11:35:29.123 500
2021-02-18 11:35:33.330 500
2021-02-18 11:35:39.703 500
2021-02-18 11:40:14.600 500

2021-02-18 11:40:19.977 HTTP 400

Please note we submitted request with the same data set again - case was created, no issue.

Integration has passed the Refinitiv pre-production review already.

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@silvia.lopenova

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?


If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.

Thanks,


AHS


Hello @silvia.lopenova,

Unfortunately, we are unable to be of help for the lack of information from you. I am going to close the discussion thread, as it looks to have lost the relevance for you.

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@silvia.lopenova,

Thank you for your query.

Can you please confirm if this is in pilot environment or production? Also, can you please share the response headers?

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