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Server Error: {"code":500,"message":"read ECONNRESET","statusMessage":"Internal Server Error"}: After weeks of functioning we suddenly get this error at random point in our timeseries requests. No settings have been changed. How to fix this?

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Hello @marketintelligence

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AHS

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Hi @marketintelligence

Please see the existing post - as this sounds like a network issue, the best option is working with the Refinitiv helpdesk to investigate this issue in depth (something which is not really possible via the Developer Forum).

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