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Hello @marketintelligence
Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?
If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.
Thanks,
AHS
Hello @marketintelligence,
Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.
Thanks,
-AHS
Please see the existing post - as this sounds like a network issue, the best option is working with the Refinitiv helpdesk to investigate this issue in depth (something which is not really possible via the Developer Forum).