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rsharan avatar image
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Eikon through python api not working

Hi,

I am running the following query to connect :

import logging.config

import eikon as ek

ek.set_log_level(logging.DEBUG)

ek.set_app_key('xxxxxxx')

It was working fine and no longer works and throws following error.

"EikonError: Error code -1 | Port number was not identified. Check if Eikon Desktop or Eikon API Proxy is running."


Could you help me urgently


eikoneikon-data-apirefinitiv-dataplatform-eikonworkspaceworkspace-data-api
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wasin.w avatar image   wasin.w

Hello @rsharan

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?


If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.

Thanks,


AHS

zoya faberov avatar image   zoya faberov

Hello @rsharan ,

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,

-AHS

1 Answer

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nick.zincone avatar image
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Hi @rsharan

I would suggest you refer to this troubleshooting guide: https://developers.refinitiv.com/en/article-catalog/article/eikon-data-api-python-troubleshooting-refinitiv

It includes many steps that may address what you are observing.

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