We are doing a daily load from Refinitiv and are finding that we are missing some fields on some days. eg RIC AUD3Y= was missing ASK on 2021-10-12 11:55:25 AEDT (GMT+11), but every other day has been correct and on this day there was a BID. As this was intraday I would have thought that there would be values - or are zero rates not supplied? Shouldn't this field come through as well (even if zero or null)?
Unfortunately, the moderators on this forum are unable to investigate content related matters.
I recommend you raise a 'I believe content is incorrect or incomplete' ticket at Product Support | MyRefinitiv - so that the relevant Content team can investigate and advise you further.