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Hi, I am receiving data via WebSocket for RTO v2, and the data comes in the format shown in the attached file. I cannot find out how to assign this data to a variable. I only see it written in the run area. The data is written after the following line of code, but I am unsure how to handle this JSON object on the Java…
...ate of the peer does not match the expected hostname (us-east-1-aws-3-sm.optimized-pricing-api.refinitiv.net) Hello, I was connecting to Cloud RTO 2 using Java. Yesterday afternoon, despite not changing anything related to the connection and being told by the network staff that nothing was modified, I started…
Hi, I have a customer using Websocket API to retrieve real time data from RTDS infrastructure. Apparently everything is working as expected, but field PRCTCK_1 is also being requested but not delivered. As this is the up/down signal, should the request of this field being managed in a specific way, or any limitation…
... to RCC) Hi, We are currently using python WebSockets to directly contribute to RCC. We want to send multiple RICS in a single message and currently, we are able to send the JSON array. 1)Each item contains 5-7 fields of data 2) we are planning to send data every 15 seconds interval 3)we will connect to RCC directly for…
Hi I'm trying to find an example where the connection to RRTO is through a RTDS/TREP whith the DACS user but all uses the machine id, password, and client id Is there a way to connect to the RTDS though websocket with a DACS user? im using python or node The EMA examples for Java works but i'm not able to replicate the…
Hi all, will be using the world check one API to help with an onboarding process we are building. Our compliance team already uses Refinitiv UI and our new implementation will be a hybrid approach whereby we will use the API to create a screening case use manual Screening match resolution on the UI. The problem we have is…
We have a client that is currently using Python API to connect to RTO on AWS and generating json files as output for real-time data. They are now evaluating to move the workflow from AWS to on prem RTMDS setup where they have access to 2 ADS servers over private comms. The RTMDS setup is WebSocket enabled. Client wants…
1\. Are you allowed to access the Refinitiv Data Platform real-time services via websocket. 2\. If you are: what is the hostname and authHostName (the authentication hostname) , they could be the same. 3\. What is the current and relevant code example in either Python or C#. 4\. Is there updated documentation that we can…
Hi I'm using RTO service via Websocket, suddenly it stopped working on an environment. This is the only machine that is connected to this account. Kindly find attached log for reference. How would I fix the issue? It seems that price don't come after and the message is repeating. Thank you.
hostname = "'MY_HOST1'" and user = "my_user" And error is the same for impacted ads: ################################################################################ websocket-client version: 1.8.0 ################################################################################ Connecting to WebSocket…
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