-
View Item Request Rejected
I am attempting to receive real-time data via streaming with a View Item Request, but I am unable to receive the data, which has left me perplexed. Although I suspect issues with the permissions granted, I am currently at a loss as to what to investigate. Could you kindly advise on what should be investigated or, if known,…
-
AppAuthorizationFailed even though we have valid access
Hi Team, Recently we have raised the request to get the access for WebSocket API (contrib-ws1-amers1.int.refinitiv.com), first 3 days we can able to connect to this API and push the data, but all of sudden we used to get Authentication unsuccessful message. after 4 to 5 hours the issue got fixed. We need to understand why…
-
“A46: Item was reopened under new stream.”
Hi I'm using RTO service via Websocket, suddenly it stopped working on an environment. This is the only machine that is connected to this account. Kindly find attached log for reference. How would I fix the issue? It seems that price don't come after and the message is repeating. Thank you.
-
Connect to the desktop session by using the R Library
I recognise that all support is basically focused on Python, but I don’t want to run another Python-based system next to the R-based system we already have. However, going through the Python documentation, it seems to me that, under-the-hood, the Eikon Data API is just JSON over WebSocket on localhost:9000. Therefore, it…
-
How long will it take for a ping to be sent?
In the "24 Ping and Pong Messages" chapter of WebsocketAPI_ProtocolSpecification.pdf, It say that if a Refinitiv server doesn't receive traffic for a certain period of time, it will send a Ping message to the application. Regarding this "certian period of time", how many seconds does it specifically refer to?
-
How to reflect the updated access token in Websocket communication.
How can we update the access token in the WebSocket session? Based on the documentation, we believe that the latest access token can be updated in the WebSocket session by using the following request format: { "Domain": "Login", "ID": 1, "Key": { "Elements": { "ApplicationId": "555", "AuthenticationToken":…
-
No response received using WebSocket API via the Enterprise Apigee Gateway
We are attempting to connect to the Refinitiv RealTime – Optimized WebSocket API via the Enterprise Apigee Gateway to retrieve currency rates. While we’ve successfully established connectivity through the gateway and receive a 101 WebSocket status, we’re encountering issues when sending the login JSON payload. The target…
-
Is there any way to publish a fraction to an ads via websocket
Hi in RSSL / RWF we can use RSSL_RH_FRACTION_256. Is there an equivalent message structure in JSON websocket to allow us to send and get a fraction displayed to a value FID (eg BID of 99 27/32) Thanks Martin
-
What is JIT conflation (RTO) and Time conflation (RTMDS WebSocket)
Our client is currently having an app based on Python that consumes RT data. They are currently using RTO which is maximum of 3 updates per second for quotes. Going forward they will use the same application to connect to RTMDS via WebSocket (300ms Conflated Service). Both RTO and RTMDS WebSocket are conflated service.…
-
Delete record on an interactive source with an OMM off-stream post (websocket)
Hi - how do I delete a specific record using an OMM off-stream post on the ads web socket please? I'm using a type "Update" with an Action "Delete" - I get an Ack back from the ads, but the record doesn't get deleted. How do I remove it from cache please with a post? If i use this "Message": { "ID": 0, "Type": "Status",…
-
Can RTO Websocket API integrate with Kondor Plus ?
-
issue with refinitiv.data library under workspace
dear developers team i have an issue when using refinivi.data library under workspace to extract data usin get_data function Indeed, i have the following error messages the websocket version installed is 0.2.1. can you help to resolve this issue as i'm working to migrate to workspace. Regards Traceback (most recent call…
-
Explanation of websocket API for price feed response
We are looking for the document explanation to understand the response of Web Socket API for real time price feed. We are using Python to open the websocket and get the price feed. web_socket_app = websocket.WebSocketApp(ws_address, header=['User-Agent: Python'], on_message=on_message, on_error=on_error, on_close=on_close,…
-
How to get spot and forward rate using RTO?
I would like to get real-time spot and forward rate using RTO and is there any doc to describe how to compose the request? Here is the request I use to get market price for EUR. How to get spot and forward rate by base currency and quote currency? { "Domain": "MarketPrice", "ID": 2, "Key": { "Name": "EUR=", "Service":…
-
Where can I get the documentation for status message relating to RTMDS for websocket API
Example : STATUS (Item Closed) Text: RTMDS*Access Denied: to IDN StreamState: CLOSEDDataState: SUSPECT CACHED Status - StreamState: CLOSED DataState: SUSPECT
