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ML-US-OSGTBUSINESSA avatar image
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API REsolve Results working partially

Hi Team,


Hi team,

SEQ-case-investigate-resolve-results: Resolve results

We use this request in order to resolve results but the API seems to work partially :

- We perform 874 resolved and 33 of them have been not resolved

- If we relaunch the API for one of the 33 results, the resolustion still not work.



At your diposal to provide more details.


Samir

world-check-oner
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Jirapongse avatar image   Jirapongse

@ML-US-OSGTBUSINESSA

Hi,

Thank you for your participation in the forum.

Is the reply below satisfactory in answering your question?

If yes please click the 'Accept' text next to the reply. This will guide all community members who have a similar question.

Otherwise please post again offering further insight into your question.

Thanks,

AHS

raksina.samasiri avatar image   raksina.samasiri

@Vivek Kumar Singh ,

As checked, case number 10614242 was resolved. So I assumed that this question has been answered off the forum already. In case you have any further questions, please start a new question.

Thanks,
AHS

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Vivek Kumar Singh avatar image
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Hi @ML-US-OSGTBUSINESSA

Thanks for reaching out to us!

Your support ticket has been created with the reference number 10614242, Support team will reach out to you shortly.

Thanks

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zoya faberov avatar image   zoya faberov

Hello @Vivek Kumar Singh ,

For some reason I am not able to locate a case #10614242. It would be very helpful if you could update the community with the findings from the case?

Thanks!


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