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nebu.john avatar image
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Unable to Open RDP Platform Session

I used to access RDP platform on Jupyter notebook but is not working anymore not sure what is wrong session is not opening

rdp-apirdpjupyter-notebook
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raksina.samasiri avatar image   raksina.samasiri

hi @nebu.john ,

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?
If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.

Thanks,
AHS

wasin.w avatar image   wasin.w

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,


AHS

4 Answers

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Gurpreet avatar image
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Did you execute the very first statement -

import refinitiv.dataplatform as rdp
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Gurpreet avatar image
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Are your credentials still working? What is the error message? Can you try to login to the API playground and verify your credentials and app key.

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nick.zincone avatar image
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@nebu.john

Can you provide some output/screenshot to show the error you are receiving? Have you upgraded anything within your environment, such as Python? Or the refinitiv.dataplatform package?

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nebu.john avatar image
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I am getting the attached error not sure what is wrong

@Gurpreet @nick.zincone error.jpg


error.jpg (82.7 KiB)
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