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Missing Eikon Data API

My Eikon installation has no running APIPROXY service so far as I can tell. So I'm not able to use any of the python APIs to connect to my desktop session. Entering http://localhost:9000/ping?all , returns:

{"port":9000,"mode":"eikon4","pid":19092,"hasSecure":true,"startedTime":"Mon Nov 15 2021 10:44:56 GMT-0600 (Central Standard Time)","subApps":[{"path":"/heap"},{"path":"/ping"},{"path":"/sxs","data":{"hasSecure":true,"sxsApps":{}}}]}

I think there should be a {"path":"/api"} in here.

Also http://localhost:9000/api/status , returns: Cannot GET /api/status. And http://localhost:9000/api : Cannot GET /api

How do I get the api service running?

Thanks,

eikon-data-apieikon-desktop-data-api
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@cmarks

I checked the entitlements on your Eikon account from your email used to post this question. You subscribe to the low-tier Eikon variant named Eikon Core.

According to this thread, Eikon Core does not include access to Eikon Data APIs.

You need to contact your Refinitiv sales or account team to change your subscription.

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