question

Upvotes
Accepted
11 1 0 3

Please help to check the attached error

The client is using EMA C++ to get real time data on RDP and they got the problem as attached. Please help to check the root cause and how to fix it.
Thankswechat-image-20220324232948.png

ema-apic++rdp
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

Upvotes
Accepted
11.7k 57 39 60

Hi @tao.su

In order for a recommendation to take place, we'll typically require more information.

Specifically,

  1. What version of EMA C++ are they using?
  2. Is this a new application or an existing one that has been running for a while?
  3. If they are starting to build it, has the client gone through the recommended learning material?
  4. Exceptions can occur for multiple reasons and without any context of what the code is attempting to do, i.e. no specific code examples, it will be difficult to help. What we can do is provide a coding example of an action they are trying to do - this usually helps. But will need to specifically know what they are doing.
  5. They can also review section 8.3 within the C++ Developer Guide which discusses Exceptions. For example, that specific exception indicates an invalid usage of an interface - they may be passing in incorrect parameters into whatever interface they are using. This may help them understand why this is occurring.

Thanks.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.