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marko.kuhar avatar image
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Eikon Excel add-in - Refresh All Workbooks - not working

Hi,

I am using Eikon Excel add-in, and have a strange behavior when Refreshing Data.

I use Option RIC and want to get the underlying RIC and the underlying Last Price.

In order to do that, I must first Click on “Refresh – All Workbooks”, but this just pulls the underlying RIC, but not the Underlying Last price.

In order to get the Underlying Last price then I must in a second step select the Column X of the Underlying Last price and select “Refresh - Selection”

Please find screenshots bellow.

Why is this behaving in such a way? Is there a workaround, so that everything gets refreshed with one click?

Thanks in advance.

1-step

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2-step

1651502754759.png




excel-error
1651502745048.png (89.8 KiB)
1651502754759.png (91.0 KiB)
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zoya faberov avatar image   zoya faberov

Hello @marko.kuhar ,

Thank you for your participation in the forum.

Were you able to proceed as suggested?

If yes, please click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question.

Thanks,

-AHS

1 Answer

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zoya faberov avatar image
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Hello @marko.kuhar ,

For help with Eikon Excel usage for Refinitiv customers, please engage with Eikon Excel support experts directly by opening a case at Refinitiv Helpdesk Online -> Help with Product -> Eikon and include the complete details of your inquiry.

This forum can be of most help to you with Eikon Data APIs related questions and discussions.

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