We have encountered an issue today and it shuts down the feed. The dev has extracted the log from the feed connector and below are the error message:
2022-06-10 08:13:40.321 | real-time-price | [pool-1295-thread-1] | WARN | c.r.ema.access.OmmConsumerImpl.reactorChannelEventCallback (477) | loggerMsg
2022-06-10 08:13:40.321 | real-time-price | [pool-1295-thread-1] | WARN | c.r.ema.access.OmmConsumerImpl.rdmLoginMsgCallback(295) | loggerMsg
2022-06-10 08:13:40.321 | real-time-price | [pool-1295-thread-1] | WARN | c.r.ema.access.OmmConsumerImpl.processCallback(1170) | loggerMsg
2022-06-10 08:13:40.321 | real-time-price | [pool-1295-thread-1] | WARN | c.r.ema.access.OmmConsumerImpl.processCallback(1170) | loggerMsg
2022-06-10 08:13:40.321 | real-time-price | [pool-1295-thread-1] | INFO | c.a.p.r.m.i.RefinitivHandlePriceServiceImpl.handleErrorPrice(223) |handleErrorPricemarketKey=1AE2W3470R2,msgMap={state=Open / Suspect / None / 'channel down.'}
2022-06-10 08:13:40.322 | real-time-price | [pool-1295-thread-1] | INFO | c.a.p.r.m.i.RefinitivHandlePriceServiceImpl.handleErrorPrice(254) | hdel-marketKey=1AE2W3470R2
2022-06-10 08:13:40.381 | real-time-price | [pool-1295-thread-1] | INFO | c.a.p.r.m.i.RefinitivHandlePriceServiceImpl.handleErrorPrice(223) | handleErrorPricemarketKey=1AE2W3490R2,msgMap={state=Open / Suspect / None / 'channel down.'}
2022-06-10 08:13:40.382 | real-time-price | [pool-1295-thread-1] | INFO | c.a.p.r.m.i.RefinitivHandlePriceServiceImpl.handleErrorPrice(254) | hdel-marketKey=1AE2W3490R2
2022-06-10 08:13:40.442 | real-time-price | [pool-1295-thread-1] | INFO | c.a.p.r.m.i.RefinitivHandlePriceServiceImpl.handleErrorPrice(223) | handleErrorPricemarketKey=1AE2W3500R2,msgMap={state=Open / Suspect / None / 'channel down.'}