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Raising this query on behalf of my client
Today, I am stuck when trying to get data by Python.
Specifically:
- Internet condition: Direct Internet, no proxy setup required
- Still access normally using Eikon Desktop to find data
Error code: 500 | Without any specific error log (See attached error_eikon.png file)
Python Env Current Spec:
- eikon==1.1.14
- requests==2.26.0
- nest_asyncio==1.5.4
- python==3.9.12
Hi,
Thank you for your participation in the forum.
Is the reply below satisfactory in answering your question?
If yes please click the 'Accept' text next to the reply. This will guide all community members who have a similar question.
Otherwise please post again offering further insight into your question.
Thanks,
AHS
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Thanks,
AHS
You can enable logging in Eikon Data API by using the following code.
import eikon as ek ek.set_log_level(1)
Then, please share the log when the problem occurred.
Moreover, please refer to the Eikon Data API(Python) Troubleshooting article to ensure that the Eikon Desktop is running properly on your machine.
