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Python Data

Raising this query on behalf of my client

Today, I am stuck when trying to get data by Python.
Specifically:
- Internet condition: Direct Internet, no proxy setup required
- Still access normally using Eikon Desktop to find data

Error code: 500 | Without any specific error log (See attached error_eikon.png file)

Python Env Current Spec:
- eikon==1.1.14
- requests==2.26.0
- nest_asyncio==1.5.4
- python==3.9.12

eikon-data-apipython apierror-500
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1 Answer

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@RR Ramboyonh

You can enable logging in Eikon Data API by using the following code.

import eikon as ek
ek.set_log_level(1)

Then, please share the log when the problem occurred.

Moreover, please refer to the Eikon Data API(Python) Troubleshooting article to ensure that the Eikon Desktop is running properly on your machine.

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