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stephane.py avatar image
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Duplicate cases with saveAndScreen

Duplicate cases with saveAndScreen

When calling the endpoint https://api-worldcheck.refinitiv.com/v2/cases/saveAndScreen, we sometimes get duplicates of caseID, but there is no duplicate call

Exemple : caseID EMODALUZTHEO20220918 which is created twice on October 17, 2022 at 4:15 a.m., but is send only once

world-check-onescreening-api
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wasin.w avatar image   wasin.w

Hello @stephane.py

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?


If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.

Thanks,


AHS

raksina.samasiri avatar image raksina.samasiri
Hi @judith.pillado.lseg ,

Is it possible to post an answer here as guidance for all community members who have a similar question?

Thanks,
AHS

judith.pillado.lseg avatar image judith.pillado.lseg raksina.samasiri
Hello @raksina.samasiri - thank you for your feedback! I will definitely do so after @stephane.py and I have our meeting. Thank you!

Best,

Judith

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judith.pillado.lseg avatar image
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Hello @stephane.py, thank you for reaching out to us! I am going to investigate further and will get back to you once I have more information.

Best,

Judith

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judith.pillado.lseg avatar image
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Hello @stephane.py, I have emailed you separately to answer your queries.

Best,

Judith

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stephane.py avatar image
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Hello

In fact, the error came from our application, which sent the same caseID twice in two separate bulks.
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