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Reuters ADS feed and SFC query: Subscribing with Duplicate RICS

PCS is an instance of AssetControl which as multiple instances the SELECTFEED interface ( i.e. uses SFC api to source reuters data).

There are two interfaces called SFC_ECL and SFC_ECL_EOD.

  • SFC_ECL SELECTFEED gateway has securities requesting for the ASK, BID price data
  • SFC_ECL_EOD SELECTFEED gateway has securities requesting for the CLOSE price data

Can ADS on the TREP box cope with the same RIC code subscribed on multiple SELECTFEED interfaces using P2P ( which is ADS I believe)?

After the gateways are up for at least 4 hours or so it stops and repeatedly prints out the error message below:

Tue Nov 15 10:31:29 2016

ssl_errno = 43 on channel = 1

message =

source =

item =

An SSL IPC message has been received which contains an undefined Protocol Type.

file = src/ssl/eddispch.c, line = 4483, Channel = 1

ssl_DispatchOne: Failure: Failed to parse the SSL message

Any assistance would be appreciated.

elektronrefinitiv-realtimetrepsfc
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Additional questions: (1) is this a new problem? If so what has changed?, (2) Are you using a very old version of SFC lib?

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I have analysed the IPCTRACE file and found that the API incorrectly parsed the incoming image.

-----------------------------------------------
MESSAGE RECIEVED:
msg_length=2517           
hdr_length=6   
header flags = 0x2 : message flags = 0x9
prot_type                          
= SSLLIB -
SINK_DIST                      
Fri Nov 25 11:23:07 2016
prot_version      = 4.0BE 6
msg_type (BE)  = IMAGE 2
----------------------------------------- 
service_id  = 1
status_state  = NONE
status_code  = 0 
group  = 1
data_format  = DT_MARKETFEED_RECORD  (2)
data_descriptor  = 0
item_name  = /VNM  (4)
request_id  = 215
text  =   (0)
data  =  
l iswell               «340­XX/VNM­78­58064‑1­4017‑2­67‑3­VNCK VCTR
VTNM/d‑4­0‑6­+0‑7­+0‑8­+0‑9­+0‑10­+0‑11­+0‑12­+0‑13­+0‑14­1‑15­840‑16­23 NOV
2016‑18­20:59‑19­+0‑21­+13.75‑22­+13.520000‑23­+0‑24­+0‑25­+14.750000‑26­+0‑27­+0‑28­   
‑29­  :  ‑32­+0‑34­-0.0000‑35­+2.1891‑36­-0.0000‑37­13‑38

The data part must start with 340XX, not “I is well”.

I assume that it could be the incompatible version of SSL APIs used by the application. The SFC application depends on the libssl48.so. SFC C++ 4.6.3.L1 required SSL API 4.8.F86.

-bash-3.00$ strings libssl48.so | grep sapi
VERSION  sapi4.8.F86
sapi4.8.F86

Using different versions of SSL API with SFC C++ 4.6.3.L1 can cause unexpected behaviours.

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I understand you have raised a support ticket for your query.

As an ADS can handle the same RIC being requested from multiple sessions / clients etc then the support ticket route is the best approach for daignosing the cause of the issue.

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