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Has anyone ever seen this error message? "ERROR MESSAGE: Type :(Status) Closed Completed State: CLOSED StatusCode: 1 Text: "Request Rejected: Cannot request existing view on streamId that is not opened." Info: NOT_FOUND" This is being generated on an application built with eta3.1.0.L1 and connecting to an ADS version…
We are using C# Real-Time SDK to receive data from Rea-Time Direct solution using an ADS server installed in the same data center. Our feed handler has a callback that immediately checks the latency of all incoming updates. Our feed handler receives high-latency updates from time to time. One sample today (2024-11-25) is…
What are nonRecoverableOpens sometimes I'm seeing that number represent almost 10% a users request. What does that mean.
Hi, Can we consume real time data from RTDS (ADS version 3.7) using Rest API ? in addition, please can you confirm where we can access the RTDS REST API documentation, Thanks, Ronen
Is there a way to get updateRate value per User and not per mount via RestAPI ? Currently it is possible to get updateRate from RestAPI using URL like this: http://ADS_IPADDRESS:RESTAPI_PORT/sharedmem/classes/SinkDistMsgs/instances/all/variables/updateRate Result is like this :…
Hi Team Is there a way to get updateRate value per User and not per mount via RestAPI ? Currently it is possible to get updateRate from RestAPI using URL like this: http://ADS_IPADDRESS:RESTAPI_PORT/sharedmem/classes/SinkDistMsgs/instances/all/variables/updateRate Result is like this :…
We have a client that is currently using Python API to connect to RTO on AWS and generating json files as output for real-time data. They are now evaluating to move the workflow from AWS to on prem RTMDS setup where they have access to 2 ADS servers over private comms. The RTMDS setup is WebSocket enabled. Client wants…
We have are getting data from IDN_SELECTFEED and we have created a conflation service based from IDN_SELECTFEED called IDN_X and we have 4 ROUTES to retrieve data from IDN_SELECTFEED When RTO Route is disconnected IDN_SELECTFEED is able to seamlessly get data from other RTO Routes. However, for IDN_X it will occur: F9:…
Does the current REST Interface for RTDS components support https? In the documentation, for example in REFINITIV REAL-TIME CONNECTOR SYSTEM ADMINISTRATION MANUAL, the REST Interface only shows http. Does it support any authentication? Thank you.
Hello, We had an incident with a client recently about an ADS service name. And we have now a question : what are all possible values for a service name ? Is there some special characters allowed ? Basically what is the technical type that is used to store the service name ? Thanks,
Hi (copy of support case 13470008). While using ads3.7.2.L1.linux.rrg 64-bit under RHEL7.9, I observed an inconsistent behavior. While requesting to stream 200 symbols (using websockets) onto a service currently down on ADS , I am receiving the following (expected) status message from the server. The problem is that a…
Hi - is there a way to interrogate ads shared memory (similar to the adsmon -PRINT function) with python?
I am having issues creating a session using the Python API. We have a local ADS and DACS. deployed_platform_host is the ADS address and I have put a valid DACS user in deployed_platform_username. For grant I am using GrantPassword with my Eikon username and password. I suspect this is wrong but I don't have any other users…
Hi, Is it possible to Refinitiv Robust Foundation API Client Load Balancing with RTC? I set following option in configuration but it doesn't seem to do anything according to logs: *rtc*enableConnectConfig : True I'm using refinitivrealtime/rtc:3.5.3.L1 docker image
Hello, We are trying to use NIProvider to publish custom items on ADH using a dedicated service name. It seems to work but we are not able to consume the data from ADS using the same service name. On RTC when checking the item on ADS we get the error : Stream State : Closed Data State : Suspect State Code : None Status…
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