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RTO - Service Discovery via Delivery Direct
Hi LSEG, in a client environment it is required to connect a EMA based application to RTO via Delivery Direct. As a temporary solution to test a successful connection, the EMA application was using hardcoded values for host and port (EmaConfig-host-port.xml inside the attached zip). Thought not optimal, this configuration…
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Error: messenger not found
user is getting the following message: Listening to port=9006 Error: messenger not found.
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Python Websocket lost connection
Hi, I'm writing a client side websocket program in python to get real time data from Refinitiv. I'm using multithreading where one thread receives the data and put them in a queue and the other thread handle the data in the queue(update our own database). It's supposed to run 24/7 all year long. But I've discovered that…
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access grants/ connexions reset by peers
Hello, It seems we have a connexion reset by peer / invalid grants and we would need to provide a reason to the client. If needed we can schedule for a meeting at the time of convenience. Regards, lpc - Copy.txt
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The example to connect to Realtime API
Dear Supporting Team, 1st of all, I would like to give a sorry message for my stupid question :) I am planning to integrate my application to get the real-time G7 pricing value, I have some questions on this context as below: 1. What is Refinitiv's Application Name that supports my expectations? 2. Can I connect my…
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Receive status message for unknown subscription id 2
Trying to stream prices for LCOc1 and keep getting 'Receive status message for unknown subscription id 2'. Does anyone know why this would fail to establish connection to the platform? Should have ICE and CME live prices subscription enabled and this worked perfectly yesterday and for a week before. * Eikon Python API…
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Refinitiv Data Library (Python) - Cannot prepare connection OMMStreamConnection
Hello all, I have been facing an issue today and I am unsure about how to rectify it. When trying to fetch data using the get_data method I receive an error as follows: refinitiv.data._errors.RDError: Error code -1 | Cannot prepare connection OMMStreamConnection name : ThreadOMMSTREAMING_PRICING_0.0 state :…
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Eikon .NET API in downloadable examples doesn't work
Hi I downloaded all examples at this site for Reuters EIKON API for .NET. but none of them works. I tried it at work ( where we have proxy ) and at home ( no proxy ), I also tried with default versions of packages and later updated to latest versions. Still nothing. An event handler ServicesOnStateChanged is never hit. All…
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Connection Timeout
I was trying to pull data with get data as first and it seems to run into server time out problem. I figure that might has been caused by the api limit. I switch to timeseries and this is what I got File, line 134, in send_json_request raise EikonError(eikon_err.code, eikon_err.message) eikon.eikonError.EikonError: Error…
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How to check connectivity status with Python API
Hi, I'd like to know how I can check the connectivity status with the refinitiv.data Python API (through the platform deployed connection)? Can I also set timeout with call like this? Thank you for your help. Regards
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How to configure EMA 3.3 for RTO?
Hi, My client is using EMA 3.3 currently and has just received the Welcome e-mail for RTO. They have registered the App Name and created the password for RTO. They're now asking where and how to configure these for RTO connection. Thanks if you can help. They're currently using EMA Java 3.3 version. Thnx, Serhat
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Eikon python API not working
I'm using the Eikon APY through Pycharm and usually everything works fine but for some reason the API doesn't run anymore, which is strange because Eikon is up and running, up-to-date version of both Workspace (desktop) and Pycharm...? 2023-04-28 16:34:11,301 P[13324] [MainThread 3328] Session loop was set to current event…
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Port number was not identified. Check if Eikon Desktop or Eikon API Proxy is running.
Hey together, I would like to connect to the Eikon API via Python. Currently I have the following versions installed: Python: 3.9.16 eikon: 1.1.2 httpx: 0.14.2 Refinitiv Desktop 4.0.61 But I also tried with newer and different version of eikon (eg 1.1.16) and httpx (eg 0.23.3) but got the same. I am behind a corporate…
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The issue related to RTO Service that "Error: 1002 Could not read IPC Mount Request. System errno...
...: (11) " Dear CS Team, I'm facing the issue that "Reason: rsslInitChannel() failed with code -1. Text: </local/jenkins/workspace/RRTLPC/OS/OL7-64/esdk/source/esdk/Cpp-C/Eta/Impl/Transport/rsslSocketTransportImpl.c:3761> Error: 1002 Could not read IPC Mount Request. System errno: (11)" I have no idea to resolve it.…
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Error connecting to Renitive Realtime Websocket API
Getting this error when connecting to Refinitiv Websocket API, is there an issue ? Connecting to WebSocket wss://us-east-1-aws-3-sm.optimized-pricing-api.refinitiv.net:443/WebSocket ... com.neovisionaries.ws.client.WebSocketException: The status line of the opening handshake response is empty. at…
