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TLS Supported versions
Hi. I have a question from our Dev Team regarding the version of TLS supported by a RFA API (trying to connect to an Elektron host xx-yy01). I have some details of the API(log) from them:- \Connections\Connection_RSSL\connectionType = "RSSL" \Connections\Connection_RSSL\rsslPort = "24003"…
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What would cause us to receive Error: 1006?
Here is a log snippet: 2020-10-06 16:20:01.703054 3FE6D720 INFO App.cpp:234: application:"reuterClosing" on domain:"prod" started on host:"hallgat608" with pid:136291 as user:"evavol" cwd:"/data1/eva/log" config_dir:"/opt/eva/etc" config_file:"reuterClosing.cfg" 2020-10-06 16:20:01.871682 3FE6D720 INFO IceEnv.cpp:73: Ice…
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ETAJ: Receive F9: Service has gone down but not receive any message on up
I am using ETA Java to connect TREP I've receive the SourceDirectoryUpdate from server with the following message F9: Service has gone down, Will recall when service become available I have the following questions: 1. After the service is up, what message will I be received? 2. Should I do reconnect when I receive this…
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ETA compilation warning
I get this compilation warning from an included ETA header file. Can it be fixed ? In file included from ../../../libs/upa/include/rtr/rsslRDMMsg.h:12, from ../../../libs/upa/include/rtr/rsslReactor.h:12, from ../sslsrc.h:76, from ../mocks/sslsrc_mocks.h:19, from ../upa/test_upa.c:14:…
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linker error on librssl.lib when compiling with client application
I am getting some errors like below, this is error exists with function call rsslInitializeEx(&initOpts, &rsslErrorInfo.rsslError) Any idea, which library I missed ? >librssl.lib(rsslSocketTransportImpl.obj) : error LNK2019: unresolved external symbol GetTcpTable referenced in function ipcGetSocketRow…
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Meaning of ACVOL_1 when no trade details are ever present.
Hi, I'm looking at FX products (e.g., AUDTN=) on 2021-03-28 and 2021-03-29 and I've observed a couple of oddities: 1. I see GEN_VAL1 (FID: 996) and GEN_VAL2 (FID: 997), but, I do NOT see GV1_TEXT or GV2_TEXT to indicate what those values mean. Is this normal? How should I interpret these GEN_VALn fields? 2. I see ACVOL_1…
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JAVA UPA API StringIndexOutOfBoundsException when doing message encodeInit
I'm receiving StringIndexOutOfBoundsException when I do msg.encodeInit, I can debug/see the code because UPA API is obfuscated. // init message int ret = msg.encodeInit(encodeIter, 0); java.lang.StringIndexOutOfBoundsException: String index out of range: 4 at java.lang.StringLatin1.charAt(StringLatin1.java:44) ~[?:?] at…
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ACVOL_1 drifts away from cumulative TRDVOL
Hi, I was observing the TRDVOL_1 / ACVOL_1 fields for ANHJ.J on 2021-03-29 and saw that at a few times during the day, trades came in that never seemed to be reflected in ACVOL_1. I was keeping a running tally of total TRDVOL_1 and comparing to ACVOL_1. Naturally, they deviate as trades are reported, but, usually ACVOL_1…
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ETA and EMA are TCP based or UDP based libraries?
ETA and EMA are TCP based UDP based libraries? Do we need to handle package recovery if it is UDP based libraries ? Also both libraries are available on linux and windows platform as well ?
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Login Rejected. Watchlist size is outside of range
Using service discovery we are now connecting to [apac-3-t1.streaming-pricing-api.refinitiv.com]. However, Login request fails with following details. Received Login Status: State: Closed/Suspect/Usage error - text: "Login Rejected. Watchlist size of 50000 for 'RSSL' connection is outside of range [1,15000] supported for…
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Please guide how to fix Reactor Channel is not active issue on ETA
HI Refinitiv, We have found many error occurs about "Reactor Channel is not active" on production. Could you help advice how these error occurs? What is the possible way to fix issue?
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Is UPA library threadsafe?
Hi, I am using UPA 3.5.1.0 Java library for interacting with Elektron and wondering whether this library is thread safe - can client application trying to send requests simultaneously? I am trying to send MarketDataRequest (DomainType=MARKET_PRICE) from two different threads and getting sporadic exception inside library -…
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Elektron - Source dictionary service down
Hi, We received below messages from ADS (159.43.50.22:14002) on 02/06 around 13:24 EST and directory service never recovered and because of it application was not able to make any new subscription at which point we had to manually restart it: 02-06 13:24:13.991 [reuters-session-manager] DirectoryHandler.java:182 [INFO]…
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Service does not support private streams
Hello, We are testing a third party application that will use IDN feed. The app process on startup can connects to the ADS but after opening item requests, is disconnected with message "Service does not support private streams". The IDN service configured in ADS is not enabled for privateStream. How can we prevent app from…
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How does subscription recovery work for an Eta application?
I am using ElektronSDK/Cpp-C/Eta client API to build a real-time market data handler. Consider the following scenario - The handler is up, client API is connected to remote ADS, subscribed to a bunch of items, and receiving update msgs - Now we have a network outage and the client API gets disconnected from ADS - At some…
